of TripAdvisor Travelers recommend this hotel
Worst hotel ever , check in for 30 mins and after the unprofessional behavior from front desk manger and his aggressive way I check out and never to come back sorry to say this but this hotel is a shame for helnan group I can't even rate it as 1 star hotel
"A Very Good Family Hotel with Little Access Issues"
I found this hotel as quite interesting for families that seek isolation and fun for their kids. The hotel services are quite good. The rooms are big, clean and comfortable. The food is average and with no many choices. There are plenty of fun opportunities for families that want to relax at the pool or have good time in the well equipped family park. My only two slight issues with the hotel are the poor Internet connection at the rooms and also the location. The hotel is little far from the main road and difficult get your convenient transport if you planned to go out with exception of the expensive hotel limos services. I tried to walk to the main road but the distance was not encouraging very much for walk. All in all I believe I will consider this hotel again only for the sake of my kids, but I am not going to prioritize it for business trips due to this location issue.
"Spacious and convenient.."
Good resort kind of hotel and value for money. Spacious and peaceful place. Rooms are bigger and nice pool view in this hotel. If you really want to stay clean and Quiet with budget, please opt for this hotel
"The deception.. "
It was my wife's birthday, the website mentioned many dining options, however by calling them, they said they had only one option, "orchid restaurant" which has a new singer for a live show and one should wear smart casual for... When we arrived, we found a less than normal hotel restaurant with nasty open buffet and noisy chefs who were joking together in high voices and even stand within the guests queue joking with those behind the counter. By asking about the show, they said it's canceled without even an apology, food is less than 3 stars, even the reserved table was set in a very tight place within the crowd (while i mentioned in the reservation that this is a birthday night), finally, the cheque came late 10 minutes and wrong. The way to the hotel is so dark and even the security were too reluctant to help anyone reach to or out of the hotel. Tok bad experience
We stayed at Helnan Dreamland for one night. It's pretty convenient for a short stay away from traffic and noise. The hotel staff was friendly and the breakfast was above average. The rooms do require a little more maintenance, nothing major though.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM