It was a beautiful hotel an THANKYOU Mirza and nataliaComment of J. Mohamed , United Kingdom the 2016-04-20
"Comfortable away from Home"
I was looking for a place to stay long term in Abu Dhabi owing to my business requirements. I was suggested Hilton Capital grand by some of my colleagues and being new to the city, I took the chance. I have been staying at this hotel for months now and makes me feel like HOME away from HOME. The warm welcome I receive the moment I walk into the reception or to the restaurant is just amazing. The hotel is quite close to the work district of Abu Dhabi ( khalifa Park) and taxis are easily available from the hotel to any place of the city. The downtown area is a 30 min ride in the taxi. I prefer staying away from the downtown because of the traffic to work and back. Hilton is like a 30 minute drive from the Abu Dhabi airport and is practically at the mid point of Abu Dhabi. One has an option of either going to the downtown area or to the Yas island on a weekend, as they both are equidistant from the Hotel. Lastly, I have familiarised myself with quite a few people in the Hotel who help me around during the wish hours. Thank you Samson for helping me get my table and food at a really busy morning. Carol for helping me out with the booking and addressing all my queries over the call. I would definitely like to stay at Hilton Capital Grand for all my future trips to Abu Dhabi. Cheers.
"Review on Helen (staff) at OCEANA GRILL restaurant, at Hilton Capital Grand, Abu Dhabi"
Our team from ADNOC Refinery visited the restaurant for lunch over 5 days and made an observation about the politeness of Helen, very friendly and provided good customer service to all the team members. Helen provided a good customer service to the team and we decided to write about her. Our view is that, we see her as an asset to the restaurant and the hotel. please look after her.
"Staycation well spent "
Very simple yet elegant hotel away from chaotic places. The hotel was not that busy during our visit so we were able the enjoy our weekend getaway. Very good variety of food and amazing staffs. Yousef T (not sure if I spelled it right) from the main restaurant was legendary. Making sure we enjoyed our meal and very attentive. I appreciate also Samson during breakfast how he responded on my needs. By simply offering another cup of coffee which made my day actually. Also wanted to thank you housekeeping Mr. Jakir, he have provided us with all our needs and very warm smile at the corridor. Indeed! Worth the stay.
"Disappointing and too expensive"
This hotel probably survives by the grace of unsuspecting conference goers. It was far too expensive for what you get. My room was smelly and even after engineering intervention the food smell could not be banned. Since it was high season, no option to move rooms. For a rate close to $300 a night, one might expect breakfast to be included, unfortunately not. For add $20,- a basic breakfast buffet can be obtained. Dinner options in the evening are limited and in the area there is nothing within walking distance, and there is nothing to do in this area. A ride to the city centre will be required, and than the question arises "why not stay in the city centre in the first place'". Internet was slow, and did not allow any serious work. The check out was not professional, as the lady took a phone call in the middle of my check out, making me wait longer in an already slow check out process. The main positive about the room/hotel is that the bed was quite comfortable. I would certainly not recommend this hotel if you have other options.
"Good location for a conference participants."
This hotel provides sold and interesting breakfast, good outdoor pool, indoor sauna area (and small indoor pool) - all the things the conference traveller needs. ADNEC conference center is only 12 dirhams and 7 minutes away (I never had issues with summoning taxi there). Also a shopping mall is in a walking distance (if you forgot to bring something with you). Rooms are quite large, housekeeping service is good, the only downside was the sound of the music in the night (till 3AM) from one of two clubs (I stayed on 9th floor), but I was able to cope with it and to sleep (quite tired from the day at the conference center, so I just slept). The service at the front desk was good and the staff were friendly and managed to help me with the questions I had. P.s: bathroom might need some not so significant small time repairs.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM