of TripAdvisor Travelers recommend this hotel
"Charming in a busy city."
Charming, cozy boutique style in downtown LA, walk to all. Loved it. Nice bar, small simple check in process, rooftop deck, top notch toiletries, great decor, friendly service, wonderful reasonably priced bar.
"Rude people "
OMG! This is the horrible experience for me starting from the room service they even doesn't have an extra blanket my son was shaking all the night and when we ask them for blanket they answer sorry we don't have!!!! Is this a hotel or what !!! the manager was very rude I will never come back a gain to this bad place 😤😤😤😤😤😤😤
"Good location, clean room,good staff"
I booked through Hilton and I have stayed before. The room was clean, and the bed comfortable. The bathroom was large and well appointed. The shower had both a grab bar and a non-slip mat. While the mat is probably the bane of housekeeping, it prevents a potentially serious fall. The staff was friendly and helpful. The breakfast was good but pricey--but this is LA. I would stay here again.
"Small Gem in the Financial District"
Needing a place to stay for the Classic West Concert recently, I happened upon the Hilton Checkers. Tucked in next to the GIANT public library, it is walking distance to fab eateries and Uber distance to Dodger Stadium. The hotel is small,but has everything one would want/need for a stay. Wonderful spacious, clean, well appointed rooms. Helpful staff, even a rooftop jacuzzi! Gourmet eats and coffee just a walk away. The only negative was the parking bill, but it is downtown LA.
I don't understand any of the positive reviews on this horrible hotel. We checked in and Nancy, who checked us in, looked miserable and unhappy. I asked for an upgrade and she rudely said "No, we have no clean rooms available." The room you booked is the only clean room available right now. She didn't offer for us to wait until another room would be available. She just was rude and mean. Our room was dirty and unpleasant! Absolutely nothing like the photos they have posted on their website! It looked like it has not been renovated since 1985. Room was #611. Avoid this disgusting room! Shower in this room sucks! We went up to the overrated rooftop. Empty, bland and dirty with a gigantic bees nest on one of the patio umbrellas. No staff obviously goes up there to clean or maintain the place, the bees best was huge! Tons of bees flying around. There's a gross looking bar area that looks like it hasn't been used since the 1970s. The next morning we went down to the lobby. The free coffee container was empty so I went to the front desk and said, the coffee container is empty. The very rude Asian man working the desk on Sunday morning rudely said to me "Go tell someone at the restaurant!" I had never received that type of customer service before. A hotel staff telling a customer what to do rather than simply saying, "Thank you for letting me know, we will take care of it." The incompetent hotel staff told me to handle the issue myself. The restaurant was really gross! Overpriced with horrible food. Luckily lots of other good places in the area. It is very obvious that staff at this hotel is demoralized, unhappy and their job satisfaction is in the toilet. It shows and guests feels the very negative vibe. We DO NOT recommend this horrible gross and extremely unfriendly hotel. GROSS.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM