Could not fault the hotel. The only slight negative is the lack of a guest lounge.Comment of S. Paul , United Kingdom the 2016-12-29
"Went for a function in the Restaurant"
Had a 40 year reunion from Uni in on of the function rooms. The room was great and just the right size. The staff were friendly and the bar prices not too steep. Cannot be too complimentary about the food though. OK they were catering for 120 or so, but the lamb was like an old boot and when the waiter asked why I'd left it, it was just an "Oh!" I had also asked about the tariff to stay there a few months ago, and if there was a special rate for attending a function. There wasn't. Of my immediate friends attending all had booked rooms elsewhere as it had been so expensive to stay there. Missed a trick there Hilton.
This hotel is a very good location, close to shopping, The Beatle's Story and Cavern Club. The rooms are very nice, clean and comfortable. he in house restaurant/bar was nice and had a nice selection on the menu, we thought the breakfast was very good. The staff was freindly and very willing to answer any questions or help in any way.
"The bed was fabulous that’s why 4*"
The hotel is ok, it’s not a destination of itself but really well situated for the shops and the Albert Dock. Bits of the bathroom metalware were falling apart in fact the bathroom door handle came off. But all was forgiven because of the bed; it was big. There were two comforters to lie in that made you feel as if you were floating, I could have stayed there all day and saved a lot of money shopping. I’d stay again for the bed alone (that and not to be locked in the bathroom are what you want).
Good stay , not worth executive rooms as very over priced . Executive lounge only open for about 3 hours in the morning and two hours at night . Staff very friendly and helpful and hotel is beautiful, just not executive rooms .
we had afternoon tea at the hilton it was really good with glass of proseco it was well set out with good service it was cakes scones with fresh cream and good choice of sandwiches in nice atmosphere.thanks
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM