Located in London, London Syon Park - A Waldorf Astoria Hotel is near the airport and close to Syon Park, Kew Palace, and Griffin Park Stadium. Nearby points of interest also include Twickenham Stadium and Royal Botanic Gardens.
of TripAdvisor Travelers recommend this hotel
"Great hotel "
We have been here several times. Friendly staff, super food but a bit expensive. Parking is good. For an upmarket London hotel I am quite happy with everything here. Will definitely stay again when we are next in London.
"Lost my property"
This hotel lost my property and would not do anything to reimburse me for their error despite ringing me to let me know that I had left them in my room. Would not go anywhere near this hotel in the future based on this attitude to their customers.
"Shocked at the lack of customer service "
This hotel is situated in a stunning location. The grounds of Syon Park were the highlight of the trip. Such a shame the hotel was 100% child unfriendly. Refused washing up liquid to clean baby bottles, begrudgingly washed them; so badly I had to purchase my own. Then found out they had been returned incomplete. A puppet on a string would have assisted me more than the duty manager the next day. Tried to order room service where the phone just rang for over 30 mins. When my husband went down they replied we were in the back office! When the food arrived it was just plated for one person and we resorted to using the babies plastic cutlery. Even though we had a stunning room it was not appropriate for a toddler and the cot was too hard with no mattress. Also they would not help with luggage as they said they were only a 4*.
"Accessible for wheelchair users"
Great rooms, lovely decor. Excellent rooms for wheelchair users although no option For twin beds. No access into the pool for wheelchair users but they can acccess poolside and spa Wonderful, friendly service. Food was fine, not fabulous but fine.
"Excellent Hilton Hotel "
I stayed at the Syon Park whilst attending a business conference there. I've stayed before and can happily recommend. The rooms are excellent and very comfortable with strong Wi-Fi and plenty of room to work in. The breakfast is excellent as usual for a Hilton hotel and the staff very accommodating. Will stay again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM