"Hilton Lake Buenavista"
We had a wonderful stay at this hotel! Very close to Disney Springs and the bus service to the different parks was extremely helpful and convenient! We would love to return to this hotel and make more use of the amenities!
"Not up to Hilton Standards"
We booked two allergen rooms and had hoped we could have the rooms next to each other or at least close to each other. I am a Hilton Honors member and received an email the day before that I could choose our rooms, but the problem was they only had two rooms for us to choose from. Not star treatment in my book. The front desk staff is young and not that eager to please, not up to Hilton standards. With so many other choices in Orlando, I would not stay here again. Oh, don't forget about the resort fee. This Hilton hotel is the only Hilton in Orlando that charges a $25.00 resort fee, which gives you two beverages daily (only beer, wine,and soda. The wine is ultra cheap; headache in a bottle!) a selection of complimentary DVD's and 10% off at the gift store WHEN you buy $30.00 or more merchandise, Yes, you can walk across the street to Disney Springs and there is a shuttle that will drive you to the parks (we never used it; we used lyft most days. One day we used the hotel limo, but it is very pricey). I am a devoted Hitlon Honors member, but I am sadly disappointed in this Hilton property.
"Hilton Orlando Lake Buena Vista- Desney"
As a gold member of the Hilton's, I really had an excellent Week of professionalism and fun. I have traveled to so many Hilton in the world. The Disney, Florida location is something special. Environmentally different like you are in the tropics. Very exciting aesthetically pleasing hotel and environment.
Check-in was great. Virgil was a bonus. Valet somewhat misleading regarding parking PER DAY. Location was a plus. Hotel accomations were good. Hotel was dated. Staff very helpful regarding transportation and places to eat. Restaurants and food were good. Check out a bit hectic. Need more front desk personal on weekends and/or during events. There were moments of hospitality and customer service that made HH LBV a Disney equal!
Excellent! Get Away with perfect surroundings, proximity to Disney and Disney Springs. Transportation to all parks, pool, work out area wonderful! Would recommend without reservation! Great price and quality vacation hotel. Will not disappoint
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM