"Large, lux hotel that needs more staff"
Beautiful hotel with a great pool and lazy river. Servers at the pool bar were great and drinks were fun and well made. Front desk staff needs to increase. We had to wait 30 min just to check-in. The check-in lines were long each day.
I stayed for a conference at the convention center. The staff were helpful (and actually let us check in very early - I'm a Hilton Gold member) and friendly. The restaurants are overpriced as one would expect at a convention center. We received breakfast passes, but got the "executive" menu, which is limited and barely adequate. Room service for one person was $50 for a modest item - not worth it, by any stretch of the imagination. The room was relatively clean, but the staff neglect details - there were things like bobby pins on the floor from previous guests, dust and dirt in corners... for the price of the room and the traffic they get, they could certainly do better. The pool had lots of people of all ages... and alcohol and cigarettes. Not what I'd consider a place to chill after working all day. The spa offerings were ok, but prices were a little high for the service received. I actually left my pedicure with several accidental war wounds.
I stayed here for the 207 AHEAD conference. Being right on I-Drive was perfect. It's also connected to the convention center. The only reason I didn't give it five stars is because the air conditioner didn't get my room cool enough for me.
"Great place to decompress from the rides"
Head all scrambled from all those coasters' Here's the cure: Lazy river. Killer piña colada. Phone. Chill. Need I say more' I love this hotel. Second time staying here. Spacious rooms. Great bars, a nice steakhouse. Decompression, achieved.
"Right Off I-Drive"
Stayed at this Hotel in March. Hotel was great, guestroom was a good size with a larger bathroom. We didn't get the pool view, but kids enjoyed the lazy river pool! Check in was easy and staff was kind and professional! We would stay here again since it is located right off I-Drive and near Orlando's main attractions!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM