"Great street noise even at midnight"
There is great noise from bars, restaurants and street performances nearby even at midnight and the balcony glass door is not fully soundproof!! My sleeping quality was affected by such noise during my stay. Besides, it is hard to believe a renowned hotel like Hilton only provides free wifi in hotel common area and 300baht is charged for a daily pass inside guest rooms.
"Great experience "
The hotel is awesome - well designed and decorated. Room was spectacular and incredibly clean. My only challenge was the price of the food and drink - even by Hilton’s global standards this place is overcharging. Breakfast is great although the coffee machine needs upgrading to deliver 5 star barista coffee!
"Stunning view, good food, great service."
This is our first stop on our return to Thailand. We decided to stay in Pattaya instead of Bangkok this time and this hotel was recommended to us by our Thai friend that we will be visiting this trip. The Hilton is nice all over the world and this one is no exception. The room has a stunning view of Pattaya bay. We spend a lot of time at the pool and eating at the rooftop bar and restaurant. The food is quite good and the view from the rooftop bar is to die for. I must say that the service was excellent and we are considering staying here again before we fly back home.
"No free early checkins"
Great hotel and excellent location, one of the reasons to come back. I understand check in time policies. That is a reason to ensure you don’t over commit on early check ins. However asking a suite paying guest like myself who paid 12500 baht a night for five nights to pay extra for checking in 5 hours early was disappointing. I asked “is the room available” Answer- yes. “Are you full'” Answer - No but we charge..... how silly can you be. I can’t count how many people I told this story over Christmas and NY and they all told me to comment on this forum. Maybe the team will be more customer friendly next year - because still a good hotel. Hyatt and Starwood do better on this front
"Staff....... hotel........ food. "
Fantastic..... staff Krit and Prague USA and one other how helped me in New Year’s Day take special mention. Staff are world class and a massive credit to this special hotel...... world class Hilton you won’t disappointed. Great bikers to boot as week.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Please note that this hotel doesn’t accept Thai residents.