HILTON PATTAYA THAILAND

We booked sea-viewed room with spectacular view. So impressed wtih the view. Room is modern and clean. However, no free wifi in guest room which is not convenient for us and opened bathroom causing slippery floor outside of bathroom. Overall, we are satisfied but will not stay again due to no free wifi in room.

Saw many good reputations on the internet, but it was very much worth it. All of the hotel staffs were polite, regardless of where or whenever I meet them. Felt very comfortable as well as safe during the stay. One more thing, I was surprised at how fast I got the reply from Hilton, after confirming for my missing item via email. I have definitely become a one big fan of Hilton hotels!

Thank you for the excellent services provided by the team of wonderful staff in Hilton Pattaya. On arrival, we are welcome by the wonderful and very professional Conceige team, 'Note' gave the attentive and spontaneous services to our family. We just feel like arrive home in Pattaya. You will feel very safe and well look after by the staff here. We're late arrived at around 6pm, so the hotel are unable to arrange the family on the same floor. But the Front Desk Manager Chanyaphak tried to help us and sort out the problem promptly. Although we're unable to stay on the same floor on the first day, however she tried to move us together on the next day. Since we made the booking in two different time. We're very much appreciated for her arrangement and attentive services. On the next day, everything is arranged by Ms Chanyaphak. The duty manager Ning tried to help us together and asked the conceige to move our cases. She always make sure and reconfirm with me regularly. On departure, Ms Chanyaphak and the team gave a very special birthday surprise to my niece on her 10th birthday. The team appeared suddenly with the birthday cake and they sang the birthday song in the lobby together. My niece and the family are very happy and it really make her day. The Hotel is connecting with the Central Festival Mall. It's very convenience for shopping and good food. There is a food court in the basement too. There is a lift direct to the shopping mall.

I stayed here for one week. Stunning views of coastline on clear days. Every sort of night life you can imagine. The hotel had a rooftop bar, pool, spa, and garden. And hotel sits atop of the local shopping mall. The staff were of the highest tier in professionalism and care. Absolutely a beautiful place. Would love to go back and spend more time.

The hotel is at great location, easy to reach nightlife, shopping etc. I always do care for good service but the housekeeping service disappointed me and being a honors member staying in executive room i expected someone from the hotel will be interacting with me about the service satisfaction and take necessary steps to rectify if any and that did not happen.