"Spectacular views from Horizon lounge"
Beautiful, sophisticated, and chic. Awesome place to view the Pattaya skyline. Prices were okay. The only drawback is that when seated outside, cigar and cigarette smoking is allowed. The party next to us was smoking cigars and the smell carried in our direction. Would go here again!
It's my second stay in this hotel. I came here couple years ago when it's just opened. Compare with last stay, when I stepped in, I hv a bit disappointed the in-room facilities were a bit impaired (e.g. Crack on floor) just after few years. Yet, the nice view, spacious room and the warm hospitality will let you quick to forgot this little spot. :) The service is very consistence. It's flawless!! Everyone here is nice and friendly. They are so helpful and always wear a big smile even in midnight. They are willing to talk with you and offer help or suggestion. Hotel location is good. It's at the center of beach road and connected with Central Festival Shopping Mall. Convenience store, restaurants and currency exchange shops were just in a step!! I love the infinity pool so much!! Again, great view!! I definitely will come again becos of this hotel!!
"Outstanding Hospitality and Staff"
Thank you Hilton for making our stay an enjoyable one, particularly everyone on your team, from the concierge, to the staff at the doors to the housekeeping. Special thanks to housekeeping. Thought I lost a valuable in town. Housekeeping found it in the room and placed it where I could find it. Much appreciated.
"Best Hotel to Stay in Pattaya"
The hotel is located in the most central area of Pattaya with all the attractions and shopping areas nearby. The plus point is that the hotel is right above the Central Festival mall which is the biggest mall of Pattaya perhaps and you can take a lift from inside the hotel lobby directly to the mall so you can easily shop until you drop! Highly recommended!! I got the executive suite so the view from the high floor was extremely beautiful.
Great staff at this hotel, caring and helpful....thank you...room needed repair. The pool area needs a bit of work on as in what they offer and don't...free water must be offered. Every 5 star hotel does this...customer should not be made to pay for water...I would also get staff new uniforms, they look old. Thank you to all the staff for looking after my family..lovely lovely people. I will see you guys soon and thank you for having me stay again...Darren neal
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Please note that this hotel doesn’t accept Thai residents.