of TripAdvisor Travelers recommend this hotel
"Terrible given a single room for a couple"
This should have been a great hotel sadly not. It was downhill from the word go we arrived at 4pm to be told that we couldn't check in as the room wasn't ready but hopefully in an hour. I queried this as I had check in at 2pm on my booking confirmation and from a day travelling wanted to fresshen up. Apparently the hotel was fully booked. This was fine initially as we could leave our bags and get something to eat. After finally checking in we were told our bags would be sent up. Great we thought we can relax until then. We got to our room to find the bed was a large single bed and after waiting no bags appeared. My partner went down himself to collect the bags and query our room. He was told they knew it small but there was nothing else available. After going for an explore of the city we returned to find a complimentary bottle of wine which was a nice gesture but only made up for the late check in. We had terrible sleep whilst staying there. Lights coming on randomly in the night. Disturbed by cleaners at random times the final straw being on the day we were checking out at 8am making us feel like we had to rush to check out because they'd need the room for someone else. All in all a terrible stay and would never stay at a Hilton again.
"Mother / daughter get away"
My daughter and I stayed here 3-6 July 2017. We had a wonderful experience. The staff are very friendly and helpful. The Hilton Prague Old Town is the epicentre! We walked over 15,000 steps per day seeing Prague! Looking forward to staying with you again.
"Convenient and Great Staff"
We had a wonderful time at this property. We were traveling with friends. Executive Lounge was always well-stocked and attendants were very polite. Our room (a suite-10th floor) was quite spacious. We actually enjoyed the food at the hotel's restaurant on the lobby level. Cleaning staff was prompt each day. Nespresso machine replenished with additions once she noticed I preferred decaf espresso. We were treated to a fruit basket, chocolates, and cheeses as Diamond members. Convenient walking to the sites as well. Would stay here again.
"Awesome visit to Prague!"
We stayed at the Hilton Old Town from July 13 through July 16. The staff throughout the hotel were very friendly and helpful. Check in was very smooth and our room was very comfortable. We had a nice welcome gift of snacks waiting for us in our room. The Executive Lounge was well appointed and comfortable, but the best part was Adrianna the lounge host. She was so sweet and very eager to give a local's insight on the sites, restaurants and activities to do in Prague. The hotel is very convenient to Old Town. We walked everywhere. The breakfast in the restaurant was outstanding, with a great selection and cooked to order omelettes. We would definitely stay at this property again.
"A Great Stay"
Nice location and a easy walk to the various attractions in Prague. The staff was helpful and friendly for the entire stay. The room was a nice size, large bathroom, great bed and a very nice work station. Wireless was very week in my location of the hotel. The grocery store across the street was a bonus.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM