of TripAdvisor Travelers recommend this hotel
"Not recommended for Businesss"
First, the positive - check-in went smoothly and the room was clean. Internet access was not consistent in the room and the code provided did not work each day. Most distressing was the fact that the wake-up call did not occur as scheduled and when I first reported this, I was told that it would be investigated and that someone would get back no me -- no one ever did. Also, attempts to reach the front desk in the evening did not ever occur on the first try. Numerous calls had to be made -- this is unacceptable and a safety issue. Prior to my departure, I did have a conversation with a manager.
"no hot water in the morrning"
Was not able to take a showe in the mornning. Was told sorry hotel is full and a lot of peaple take shower in the morning. at 299 uds per day really ! door slam all night Wake you up ! wonderfull stay ( sarcasm)
"Hilton is the best"
Great Hotel close to the airport with the best staff and the cleanest rooms. Its a stone throw from the Rosemont which is great and you can use the skywalk to get there. Its also not to far from downtown which is nice.
"Hilton Rosemont - Best business stay"
Working the weekend and several days of meetings and evening dinners is exhausting. The staff at this hotel is so accommodating and helpful in so many areas. 5 Stars to this team for making a business trip more enjoyable and less stressful.
"Not Worth The $$$"
This Hilton property is outdated and an older hotel without amenities and increased rates compared to other Hilton properties. The customer service was extremely poor. Due to older/outdated hotel the bathroom shower was cold and the toilet ran all night.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM