of TripAdvisor Travelers recommend this hotel
"Great stay for four nights"
We stayed at the Hilton San Francisco Financial District for four nights. The room was very comfortable (we had a room on the executive floor that included breakfast) and the extra perks were very much appreciated. When we checked in, we were given vouchers for drinks and appetizers in their bar/restaurant for two nights. They do this over the weekend. It was unexpected but a great bonus. We took a room that had the breakfast option and it was well worth it. The breakfast is in the executive business centre and it offered everything we needed or wanted. The other thing you get during the business week in the evenings in the business centre is appetizers and wine/beer. A great little bonus for sure. The parking is pricey, but we did appreciate the in/out parking privileges. The only issue we had was the water pressure in the shower. While it wasn't fixed the first time we asked, it was taken care of for the 2nd half of our four day trip. But DJ, the amazing manager we talked to, made things right and went above and beyond the call of duty to ensure we were satisfied. If it weren't for this issue, I would have given the hotel a five star review. I will stay at this hotel again when I am next in San Francisco.
"Hotel Restaurant and staff"
This is a fairly dated hotel, however the staff and service is exemplary. In the hotel restaurant there is a waiter, his name is Houari, is a very rare find. His personality you can tell is his nature. Never have I and our party been so well taken care of. He truly cares about your experience.The is food good also, surprising for a hotel.
"Loved this hotel and location"
Great service from the moment the bellman takes your bags. Everyone was so helpful and wanted to ensure you enjoyed your stay. It has been several years since we were in San Francisco and it was a shame that we didn't have more time to explore. We were here for a cruise but we wished we had planned a couple days before or after as San Francisco is one of our personal favorites. Our room looked over the bay and the scenic city. We just absolutely loved our room.
Rooms were small and there was not enough drawers. The hotel had a a very dated look. We were not given a bay view in spite of a request not did the hotel get back to us during our entire 6 day stay. Disappointing property.
"Dated Hilton property, convenient location for financial district meetings"
Room is OK at best. Very dated. Rust in the bathroom, cracked walls. Fitness room is a disaster for a Hilton - very small, cramped, minimal equipment. In general, hotel has very sparse facilities. No shop/snacks, etc., available for purchase - you have to order room service (slow and expensive - $30 for a basic cheese plate; took 35 mins to deliver). A better option is one of the local boutique hotels. Hilton needs to update this property to bring it in line with the price point and brand expectations.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM