"Great Hotel in a Great location"
Stayed for 4 nights.Very nice and well appointed hotel.Very nice rooms and great service.Was upgraded to a suite which was very spacious and nice.Good Buffet breakfast with a lot of choices.Very nice concierge service and baggage transfer service.Japanese know how to be very pleasant and welcoming.
Excellent Ocean Views Superb relaxing Beach and Excellent Variety of food Nice people, good facilities and various breakfast Renovated rooms very nice. Friendly housekeeping always smiling. Lovely pool area.
"Great location "
One of my favorite Hiltons fantastic location in the heart of Shinjuku. Great overall but the gym is very small. It used to be much better. Breakfast is great but way too expensive you’re better off not staying in the hotel for food. There are plenty of great restaurants nearby
"5 star visit and 5 Star guest relations! "
The Hilton Tokyo proved to be a fantastic way to spend 150,000 Hilton points. I am a diamond member with over 70 stays each year. I love the Hilton brand specifically for its recognition of diamond members when I travel in Asia and Europe. The executive lounge is beautiful and unlike many I have experienced. It rivals the experiences I have had in Hilton properties in London, Rome and Istanbul. I loved it! The people are kind and we all know the employees make or break the hospitality industry. I would like to recognize Ernesto in the guest service department for going above and beyond to make my award stay as a diamond member seamless, unforgettable, fun, and every other positive adjective imaginable. He not only recognized my diamond status from the moment I arrived, but fully explained all of the wonderful and unique features of the Hilton Tokyo. He encouraged me to sign up for the traditional Japanese breakfast, upgraded me to a penthouse level tower suite on the 38th floor (yes, you read that right!), hand delivered my luggage to my room, drew me a map complete with subway instructions, shopping recommendations and even found me a great spot to eat dinner. He is a fantastic employee who deserves to be recognized for his efforts. He goes above and beyond in every guest encounter. Even in the 10 minutes I stood with him he held the elevator door for guests, asked everyone around them how he could help, and had a huge smile on his face. I have stayed in hundreds of Hilton hotel rooms yet this experience will stay with me for the rest of my life. I am so impressed. Thank you so much! I have found my new home in Tokyo.
"Faultless and fabulous"
The staff here make your stay so comfortable. It is a perfect central location for a lot sight seeing around Tokyo. I recommend taking in the amazing views from the rooftop jacuzzi! Cannot fault this hotel's service or ambience.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM