An excellent value for being in the heart of downtown Toronto and in walking distance to everything.Comment of B. Paula , Canada the 2017-01-25
Excellent hotel. Would definitely recommend and stay again.Comment of L. Linda , United States the 2015-02-19
Very disappointing stay this week Charge top dollar , with poor service and not delivering what you are charged for. Exc lounge closed, no hot water for shower last day.. Staff not well trained or really don’t care.
"A bit old but convenient"
Good sized rooms, well placed and convenient to both work and leisure venues. This Hilton is nevertheless a bit old and room could do with a bit of better lighting and renovation. Staff were friendly and helpful despite the lot of people being in time at Sibos.
"Excellent staff and accommodations"
I enjoyed my short stay in Toronto. The staff was extremely helpful and friendly. I needed a late check out prior to departing and had no trouble obtaining the accommodation. The location was perfect for walking and jogging in the morning.
"2 days in Toronto"
We spent 2 days in Toronto and we decided to stay at the Hilton Toronto. We were meeting here after flying from different destinations, I flew in from Vegas and my wife from Orlando. I took the red eye and my wife a 6am flight. We arrived at the hotel after taking the train around 11AM and were advised there would be a 35 CAD charge to check in early even after explaining our travel to the hotel. I was so tired I did not feel like negotiating with the agent. The day of our check out there was a 100 CAD plus tax charge on our account for “early departure”. Being an ex Hilton Manager gives me the impression this agent did not know what he was doing in the system (OnQ). Thankfully the agent upon check out was graceful enough to zero out the charge as 100 CAD for checking in early is a little excessive. We did not use any of the hotels services but the room was clean, common areas were nice and brightly Illuminated and all staff was friendly. The concierge was helpful and was able to sell us some tickets to the hop on hop off bus tour. The location of the hotel is convenient to the CN tower and many of the other area attractions. Would definitely consider staying here again.
This hotel looks old on the outside but is well appointed inside. The gym kit is virtually all new and the staff are very friendly. Location makes so much of the city walkable within a few minutes. The TVs are huge as well which everyone must love. Exec lounge on top floor. I took room overlooking the CN Tower. Love it!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM