Holiday Inn Chicago Mart Plaza River North

350 West Mart Center Drive, Chicago, United States - River North/Magnificent Mile
4.1
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Amenities

Parking Facilities

  • Private parking

Entertainment & Leisure

  • Swimming pool

Wellness facilities

  • Indoor pool
  • Heated swimming pool
  • Sauna
  • Fitness centre

Reception services

  • 24-hour front desk
  • Concierge
  • ATM/cash machine on site
  • Luggage storage
  • Ticket counter

Room services & amenities

  • Daily maid service

General amenities

  • Gift Shop
  • Air conditioning
  • Disabled access
  • Elevator
  • Safety deposit box

House Rules

  • 100% non-smoking hotel
  • Pets not allowed

Sports & activities

  • Bike rental

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Room service
  • Special Diet Menu
  • Vending machine (drinks)
  • Vending machine (snacks)

General services

  • Wi-Fi
  • Multilingual staff
  • VIP Facilities
  • Daily newspaper

Cleaning Services

  • Dry cleaning
  • Laundry facilities

Business facilities

  • Business centre
  • Fax/photocopying
  • Meeting/Banquet Facilities

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Visa, MasterCard, Diners Club, Visa

Reviews

  • Tripadvisor Reviews (73)

4.1 /5This average is based on 73 reviews

Cleanliness
Sleep quality
Value
Service
Location
9
998shennat August 2026

Nice First Impression, But Service Falls Short.

Overall, the hotel’s exterior has a modern and refreshed appearance. The lobby is beautiful, and the lounge/bar area on the 15th floor is spacious and inviting. Unfortunately, the guest rooms don’t ma...

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E
ericrG5975LU July 2026

Wesley is the best

The waiter at the restaurant (Wesley) was the best! We ate twice at the restaurant here and we had him as our server both times. He was so helpful and kind, very nice to my children and entire family....

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6
627sharellj May 2026

Breakfast service

This is me and my husband first time staying here for vacation and we paid for the breakfast to be included. We were not sure how things worked so we walked into the buffet to get food and return to f...

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T
Travel08144468772 May 2026

Great Service

I came to the Hotel for a business trip and Klao made my experience terrific from start to finish. Amazing service and personality! 10 out of 10

L
luissW181CH May 2026

Great guy.

I usually travel for work and decided this time I would get one for vacation and stay for a concert and just enjoy ourselves. Dotis helped us with getting my brother and I checked in. I will come back...

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