"Standard HI Experience "
Good hotel, nice beds, nice rooms and great breakfast. The location is good for business trips, but far away from touristic points and beaches. Little options of restaurants within walking distance. The Wi-Fi was terrible during my stay, though
"nice but terrible wifi"
The hotel is quiet and clean...definitely pay the extra for a larger room, the regular rooms are very small. But no good for the business traveler, the wifi is terrible. Almost impossible to VPN which is a necessity for most remote business work. In the US I would just use my cellular but that is very difficult in most parts of Brazil
I stayed at this HI in Natal while visiting family in the area. The hotel is new and clean and staff was extremely friendly. I was there on vacation so cannot speak to business services. Room was clean and comfortable, and unlike another reviewer, thought the pool area was perfect for a quick dip and cooling off. Only complain was that there was no coffee in my room. I had to go down to get it from dining room...no big deal. I will definitely stay here again in the future.
"Only go there if you really need to!"
If you have a conference happening at the hotel, consider staying there since the traffic in Natal can be a pain. Otherwise, stay away. I am IHG Gold so I stay a lot with Holiday Inn and like them. But this was a disapointment. Very slow check in, service is ok but not very concerned about you. Rooms are ridicously small. Noisy air conditioning fan. Mediocre breakfast. The pool is a little joke on the 2nd floor. Positive side: Clean, new, everything working in the room and in the hotel. Except for the A/C noise, quiet hotel. Check out was ok. Be careful with some of the taxis they will help you get. They are nice and clean but at least one of the drivers made a point in finding "express" ways that ended up more expensive than necessary.
"A nice hotel in a not so nice neighborhood"
The Holiday Inn Natal has the same standard as almost all others Holiday Inn. This one is a new hotel, located close to Arena das Dunas, a football (soccer) stadium built for the World Cup. However, there is no restaurants or coffee shops in its neighborhood. The check in was quick. The rooms are comfortable (including the bed), with a large selection of TV channels. There is some noise from the street, but nothing that interfere with your sleep. The breakfast had a good variety of options, from Brazilian typical Tapioca, to international classics. Good place for a business trip, but far from the touristic sites.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM