HOTEL ADLON KEMPINSKI

From the second we pulled up to the front of the hotel, which by the way is very close to the Brandenburg Tor, we knew this was going to be a good stay. It just had that feel of opulence and extreme service levels. Turns out, that was an accurate impression. We arrived at the check in counter around 3:30pm fully expecting that our room would not be ready. That was the case and we simply could have waited, but no, the check in counter person walked us over to their lobby bar area and arranged for two tall, cold glasses of champagne and snacks. Nice touch. We had also informed the hotel that it was our anniversary and they asked us about that with genuine interest and said that they were upgrading our room. Again, nice touch. After enjoying the champagne I approached the check in counter again. They said "Unfortunately, your upgraded room is not ready yet so we'd like to upgrade you again. Would that be ok'". Of course, I agreed and we were handed our room key. Well, the room we ended up with, 265, was spectacular with its own seating areas big enough for many people, a writing desk, a large bathroom with separate tub and shower and perhaps the most comfortable and luxurious sheets I've slept on your in. We lucked out. Within two minutes of getting to our room, the hotel delivered a bottle of champagne and a bowl of fruit. Fabulous. Another two minutes and the luggage arrived. Nice. The "feel" of the hotel is comfortable luxury. The service level is top-notch. Their desire to make our stay special was outstanding. While certainly not inexpensive, we felt we got excellent value for our money.

The lobby café of th Adlon is a convenient meeting place for tea and a quick bite. Service is conscientious but slow. The hotel is a Berlin legend. The problem with this is that non-guest tourists walk it just to look at the hotel and its guests. While there is security, the result is still awkward, esp. since certain visitors are of the „you want to change the side of the street“ variety. Sadly, there is not much the hotel can do about this. What the hotel could and should do something about is the toilets. While shiny and golden, there is the unmistakable smell of old urine. (Plus a bit of visible dirt.) - Surprising and disgusting. I checked on multiple stays in Berlin. It is a persistent problem.

We had a wonderful time at this beautiful hotel. Our room was lovely. I loved the marble stair case in the lobby. The concierge service was superb. He recommended the best restaurants within walking distance. Location of this hotel is everything! I can not wait to return!

WOW! WE have stayed in numerous hotels in our time, not like this one however Out of this World!. This was a short Surprise Birthday treat from my family. Absolutely Wonderful. the service and the hotel was certainly 5 star +. Very close to the Brandenburg Gate and other landmarks in Berlin made the location Ideal for sightseeing. We stayed on a B&B basis. but Oh! what a breakfast, the buffet needs to be seen to be believed (Included a selection of caviar and champers if you so fancied!). Hot options good old full English if you prefer! However all of this is reflected in the price. The rooms were very well appointed to a luxurious finish, Evening dining was no problem with numerous restaurants within easy walking distance. If you fancy a city break in Berlin, and want to spoil yourself for a really great one off, its well worth saving up the euro's. One small tip. Book the Hotel direct, not through an online booking agent. My Son booked two rooms that way. Paid the same price for the two rooms which were very well appointed , very close together in the same corridor but one was considerably smaller than the other. We raised this with reception who were very apologetic but informed us these were the rooms reserved by the on line booking agent, and regretfully there was nothing they could do. However this did not detract from a truly wonderful experience. I've started to feed piggy with my left over euro's already! If you make the trip Enjoy!!

Outstanding hotel with great service from check-in to check out. Concierge was most helpful throughout our stay with minor tips to securing restaurant reservations. Location was superb as right near Brandenburg Gate and very close to metro and bus stops. Rooms were generally good but layout was issue in one room and poor view was an issue in another room. No coffee in one room either but minor inconvenience. We changed rooms during our stay and only real problem throughout our visit was luggage being in limbo a couple of times. Overall, great hotel and we'd be happy to stay again.