of TripAdvisor Travelers recommend this hotel
"Hot , noisy rooms"
Don’t stay here. I am here now. It is very hot in Geneva the rooms have no air-conditioning and they tell you you have to open the window in order to cool down. The window only opens about 1 inch and no air is coming in because there is no breeze. And the train runs every 30 seconds it is impossible to go to sleep. Very disappointing trip to Geneva you’d be better off finding another hotel than this one.
"Staff are rigid and inflexible !"
I recently stayed at this property for a business meeting. After a long flight from New York, I arrived at the hotel at 10:30 am. The front desk staff was aware that I had an important business meeting that night and I was hoping to be well rested for the meeting. The check in attendant told me that my room was not ready yet but there were 2 free rooms which were in the same category as my assigned room. However, she could not give it to me because my name is attached to the assigned room number !!!! That is the most absurd thing I have ever heard. MY NAME IS ATTACHED TO A PARTICULAR ROOM (REGULAR ROOM THAT IS!!). Anyway, she told me that the stardard check out was noon and my room should be available at 1 pm. To make the long story short, I did not get the room until 3:10 pm !!! She made no effort to ask the staff to clean my ASSIGNED room. My room was probably clean last ! The funny thing was that when I was talking to a colleague of mine who was in the same hotel, another staff offered him to switch into one of the 2 free rooms ! We paid over $350 US per night and that's the service we received! The hotel itself is ok. The rooms are of decent size by European standards. The location is ok--a 5 minute walk to the main train station. But I certainly will not stay there again!
Average on everything except the reception staff. They were very helpful. Everything else needed improvement. It could do with a renovation. Book it only if you can get it with 100 euro including breakfast.
"Near the train station but that's it"
Average hotel, 5 min walk from the train station (but to the not nice side). There's stairs that you have to climb with your suitcase to get the elevator. Rooms are clean, breakfast is ok. The environment is not cosy at all.
"Excellent location & friendly staff! "
I came her for 1 week to attend a dermatological conference & the location of the hotel was excellent because it's near to cornavin station which is the main transport station. Also, i would like to thank one of the most wonderful receptioiests there, her name is "Tatiana". She has been sooooo cooperative, very helpful & smiling all the time ❤️ Finally, i want to draw your attention that ironing mashines are not available in the rooms for safety reasons. You have to go the 8th floor as there is an ironing room (take your key card with you).
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM