HOTEL AVENIDA PALACE

Friends recommended we stay at the Hotel Avenida Palace during our recent stay in Lisbon. We had a beautiful corner penthouse suite that overlooked the rooftops and street. The rooms were large and extremely comfortable with great beds and luxurious linens. The bathroom was quite elegant while still being modern. Service at the hotel was impeccable. Our room included a buffet breakfast with lots of cheese, cold meat, little poached eggs on crusty toast, sparkling wine and orange juice and so much more all elegantly presented in a beautiful sunny room. The location of the Avenida is great, central to all of the pedestrian areas so you can walk anywhere and down to the waterfront for an evening stroll through the craft market and eating venues.

I think I SHOULD give this hotel 5 out of 5 stars because it IS a very beautiful hotel and the service is also EXCELLENT. The price of the hotel is also reasonable. However, I finally decided to give them 4 out of 5 stars, because of the size of our bathroom. Our bathroom is tiny, really too small for 2 people. The number of our room is 511. We talked about the problem on the front desk during the check-out. They felt sorry for us and explained that not all standard rooms have so small bathrooms. So avoid Room 511 when you check in the hotel.

My husband and I stayed here from June 23-25, 2017. The hotel is in the perfect location and provides easy access to many of the major sites. The concierge was extremely helpful and knew little tips about how to get around with the least amount of climbing (Lisbon is spread out over 7 hills). All the staff were knowledgeable and helpful. The hotel is clean, well maintained, and the rooms are comfortable. We had a courtyard view and the room was very quiet. The breakfast includes hot and cold foods, several juices, etc. I highly recommend this gracious and beautiful hotel.

The location is fabulous; right off the corner of Rossi Square. It's also located within "feet" of the main street in Lisbon "Avenue Libero (sp)". The room was old style with high ceiling, quant "mini" balcony" and all the modern amenities. The staff was most helpful and morning breakfast was as good as any hotel we have visited. The property is very good value for money.

We love staying at early 20th century hotels, trying to picture what it was like to be a guest a hundred years ago. Hopefully, the guests at Hotel Avenida Palace a hundred years ago weren't treated as cooly as we were. We will never understand why some hotels feel the need to "put on airs", treating guests as though they were doing you a favor by letting you stay there. All of the reception staff was cold, unhelpful and disinterested. We dealt with several of the concierge staff, most of whom had the same attitude (the one exception was a wonderful gentleman named Joao who went out of his way to help us on several occasions). The staff in the breakfast room was indifferent, just pointing us to a table and then ignoring us for the rest of our time there. The hotel itself is very pretty, reminding you of the grand days of travel. Our room was small, but comfortable and clean. The bathroom, however, was the smallest space we've ever had (and we're used to European bathrooms). The door cleared the sink by less than 2". The toilet was actually behind the door, making it awkward to use. The hotel's location is very good, but I think we'll try a different hotel on our next trip to Lisbon.