Hotel Barceló Maya Palace

Km. 266,3 Ctra. Federal Chetumal - Puerto Juarez, Riviera Maya, Mexico - Puerto Aventuras
5.0
Exceptional
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Junior Suite, Pool View (Premium Level)
484 sq ft
Bathrobe
Bathrobe
Slippers
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Junior Suite, Pool View (Premium Level)
Flexible Rate
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Junior Suite, Oceanfront (Premium Level)
484 sq ft
Internet connection
Internet WIFI
TV
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Junior Suite, Oceanfront (Premium Level)
Flexible Rate
hotel room image
Junior Room
484 sq ft
Balcony or terrace
Terrace
Bathroom
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Junior Room
Flexible Rate

Location

Barceló Maya Palace is just 75 kilometres south of Cancun International Airport, 20 kilometres south of Playa del Carmen and 35 kilometres north of the Tulum archaeological site and nature reserve.

Km. 266,3 Ctra. Federal Chetumal - Puerto Juarez, Riviera Maya, Mexico - Puerto Aventuras

Amenities

Entertainment & Leisure

  • Beach
  • Outdoor swimming pool
  • Olympic swimming pool
  • Lifeguard
  • Kid's club
  • Books, DVDs, music for children
  • Children's playground
  • Evening entertainment
  • In-house entertainment
  • Disco
  • Nightclub/DJ
  • Games Room
  • Theatre

Dining

  • Restaurant
  • Gourmet restaurant
  • Beach restaurant
  • Bar
  • Pool bar
  • Snack Bar
  • Cigar bar
  • Room service
  • Christmas Meal
  • New Year's Meal

Sports & activities

  • Billiard table
  • Bowls
  • Football
  • Putting green
  • Kayak
  • Snorkeling
  • Snorkelling gear
  • Table Tennis
  • Tennis court
  • Yoga

General amenities

  • Gift Shop
  • Air conditioning
  • Disabled access
  • Elevator
  • Garden
  • Safety deposit box
  • Shops in hotel
  • Terrace

Cleaning Services

  • Laundry facilities

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage
  • Tourist information

General services

  • Wi-Fi
  • Wedding
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Welcome drink
  • Honeymoon
  • Doctor on call
  • Exclusive events

Business facilities

  • Business centre
  • Computer hire
  • Conference facilities
  • Copying & printing facilities
  • Overhead projector

Transport Services

  • Car hire

Room services & amenities

  • Room adapted to disabled people

Parking Facilities

  • Private parking

Wellness facilities

  • Spa
  • Wellness facilities
  • Massage
  • Sauna
  • Solarium
  • Deckchair
  • Fitness centre
  • Beauty salon
  • Tanning salon
  • Non-smoking rooms

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express

About this property

Location
Mexico>Riviera Maya>Puerto Aventuras
Number of rooms
756
Hotel Barceló Maya Palace

Reviews

  • Prestigia Reviews (1)
  • Tripadvisor Reviews (18314)

4.4 /5This average is based on 18314 reviews

Cleanliness
Sleep quality
Value
Service
Location
MV
Marta V Jul 2025

Not what we thought it would be

This hotel looks great, but the quality of food is terrible and pool service was bad. There was no authentic Mexican food and hardly any waiters to bring drinks by the pool or at the buffets. We were ...

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G
GrandTour725273 Jul 2025

Be very wary on what room you are given. Front desk is awful.

Was really looking forward to staying at this suite and location. The only thing that gave this location three starts was the fact that I had my family with me. And enjoyed the pool and the service by...

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E
eoc2025New York City, New York Jul 2025

Terrible - 2 star hotel at most

I do not recommend this place. May work for single young travelers not for families or people expecting good quality or service.

L
lesleycole1930Calgary, Canada Jul 2025

Wonderful Vacation!

This was our second time and we were not disappointed. We stayed at the Barcelo Palace this time, for a total of 10 days. There are six hotels on this resort and they are all beautiful. The service is...

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hugoh520Ascot, United Kingdom Jul 2025

Beware the room Barcelo.com sells you and what you get may be entirely different, see photo for details

Book one of the ocean front junior suites at the Barcelo Maya Palace and you may end up feeling like you have been mugged. The photo attached is what we see when looking out of your “Junior Suite Ocea...

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