Hotel Barceló Maya Palace

Km. 266,3 Ctra. Federal Chetumal - Puerto Juarez, Riviera Maya, Mexico - Puerto Aventuras
5.0
Exceptional
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Junior Room
484 sq ft
Coffee maker
Complimentary bottle of water
Complimentary tea & coffee
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Junior Room
Flexible Rate
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Junior Suite, Pool View (Premium Level)
484 sq ft
Bathrobe
Bathrobe
Slippers
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Junior Suite, Pool View (Premium Level)
Flexible Rate
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Junior Suite, Oceanfront (Premium Level)
484 sq ft
Bathrobe
Bathrobe
Slippers
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Junior Suite, Oceanfront (Premium Level)
Flexible Rate

Location

Barceló Maya Palace is just 75 kilometres south of Cancun International Airport, 20 kilometres south of Playa del Carmen and 35 kilometres north of the Tulum archaeological site and nature reserve.

Km. 266,3 Ctra. Federal Chetumal - Puerto Juarez, Riviera Maya, Mexico - Puerto Aventuras

Amenities

Entertainment & Leisure

  • Beach
  • Outdoor swimming pool
  • Olympic swimming pool
  • Lifeguard
  • Kid's club
  • Books, DVDs, music for children
  • Children's playground
  • Evening entertainment
  • In-house entertainment
  • Disco
  • Nightclub/DJ
  • Games Room
  • Theatre

Sports & activities

  • Billiard table
  • Bowls
  • Football
  • Putting green
  • Kayaking
  • Snorkeling
  • Snorkelling gear
  • Table Tennis
  • Tennis court
  • Yoga

Business facilities

  • Business centre
  • Computer hire
  • Conference facilities
  • Copying & printing facilities
  • Overhead projector

Transport Services

  • Car hire

Parking Facilities

  • Private parking

Wellness facilities

  • Spa
  • Wellness facilities
  • Massage
  • Sauna
  • Solarium
  • Deckchair
  • Fitness centre
  • Beauty salon
  • Tanning salon
  • Non-smoking rooms

Dining

  • Restaurant
  • Gourmet restaurant
  • Beach restaurant
  • Bar
  • Pool bar
  • Snack Bar
  • Cigar bar
  • Room service
  • Christmas Meal
  • New Year's Meal

General amenities

  • Gift Shop
  • Air conditioning
  • Disabled access
  • Elevator
  • Garden
  • Safety deposit box
  • Shops in hotel
  • Terrace

Room services & amenities

  • Room adapted to disabled people

Cleaning Services

  • Laundry facilities

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage
  • Tourist information

General services

  • Wi-Fi
  • Wedding
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Welcome drink
  • Honeymoon
  • Doctor on call
  • Exclusive events

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express

About this property

Location
Mexico>Riviera Maya>Puerto Aventuras
Number of rooms
756
Hotel Barceló Maya Palace

Reviews

  • Prestigia Reviews (2)
  • Tripadvisor Reviews (18975)

4.4 /5This average is based on 18975 reviews

Cleanliness
Sleep quality
Value
Service
Location
C
cassiebednazGranby, Connecticut April 2026

Please do not waste your time staying here

From check-in, our rooms weren’t ready. The manager was terrible. So incredibly rude. The refrigerator in our room is broken, kept everything warm. Not fixed. No activities for kids. No one could get ...

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S
Shaker1288 April 2026

Great stay

Went for our honeymoon / friends wedding and we were extremely happy. The rooms were nice, lots of food and drinks, beach was great. We swam with fishes and turtles! We didn’t have our kids with us bu...

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U
U5618UVcaitlins April 2026

Amazing Service

Carlos Lopez at the Lobby bar was so friendly and made great drinks! We hope to see him again next year when we are back at Barcelo. We also had great dinners at the Adults Only restaurants. Agave an...

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9
969deannalHope, British Columbia April 2026

Next level

This resort property is immaculate - I never saw as much as a discarded wad of gum on the ground. Service is next level in every department. Beach is expansive. Resort is walkable with lots to see: bi...

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4
49sandyfNiagara Falls, Ontario April 2026

A beautiful holiday

Beautiful resort! We would definitely go back, just improve on the signage, booking restaurants and better check-in.