of TripAdvisor Travelers recommend this hotel
"Stunning hotel "
We travelled round Europe staying in various different accommodations to sample local culture. From the moment we booked this hotel the staff went over & above to help us. We arrived in tasch & contacted the hotel to collect us from the train station in zermatt. Within minutes the driver arrived & took our luggage. We travelled for a further 5 minutes to the hotel where we were greeted by a very friendly receptionist. Because we were going straight back out on the train to Matterhorn they helped us a great deal. Our bags were taken to our room, the receptionist took us up herself showed us round & explained everything. We went straight out & once we arrived back the service continued. The room was lovely, very chic, cosy & comfortable and met all our needs. The balcony just finished it off as we sat watching the stars listening to nothing but peace & quiet! In the morning the hotel held our luggage, we had a beautiful breakfast & were given advice as we wanted to do sone sight seeing. In departure again we were taken to the train station luggage looked after & what was really nice after so many visits to other countries in this world no tip was expected! We would highly recommend this hotel, it's unfortunate that we only stayed 1 night however we will be returning & will definetly like to try the spa. We cannot thank the staff enough for their kindness, expertise and friendliness. It's a credit to the hotel.
"Hotel Bellerive - the place to stay in Zermatt!"
Fully expecting Zermatt to be packed with one hotel after another and little customer service, we were completely surprised and amazed to be greeted warmly at the Bellerive by the hotel owner and find that every detail of the guests' stay had been given much forethought. We were picked up at the train station, the customer service was outstanding and the design of our room made it not only beautiful and comfortable, but made excellent use of every inch of the space and included a balcony with lambswool covered seats. Breakfast was filling and delightful and we fell in love with the fresh squeezed orange juice and pastries. There was a fire in the fireplace in the lobby, a place to relax outside on warm days and a spa on the lower level. When we had to leave, they made sure a ride to the train station was waiting, despite the fact that our train left extremely early in the morning. Because of the Bellerive, Zermatt became a high point of our vacation and we would definitely recommend selecting it.
My husband and I stayed at Hotel Bellerive on September 19, 2017. What a fantastic hotel. It is about 10 mins easy walk from the train station. The hotel is absolutely beautiful from the outside and stunning from the inside. We had a balcony (we got upgraded---yaaaay---thank you!) overlooking the Matterhorn. The view was perfect. They even have a blanket and binoculars so we can sit and watch. The beds are comfortable. There are plenty of great pillows. My favorite was a small head pillow--I swear, I have never has such an amazing pillow. There is even a BEAUTIFUL spa and sauna on the bottom floor--very well decorated, with relaxing music, and a great place to enjoy after walking around. The minibar is free. The breakfast is fantastic. This is one of the best hotels I have stayed in and I have traveled to more than 25 countries. I would definitely stay here again.
"Amazing Hotel with Amazing Customer Service !"
This hotel definitely live up to its reputation based on its review. Everything was so great ! My wife and I arrived at Zermatt on a rainy day and we made a call to the hotel and they send us a transport in the form of a mini kart to pick us up. The kart was so cool with a opened view with transparent top. Kind of like a sun roof of a car. Check in process was simple and hassle free. As my birthday falls on one of the night of my stay, I was given free upgrade to a bigger room. The reception was able to give us great recommendation of what to do and where to eat. On the day of my birthday, we went to have breakfast. And to my surprise, they have setup a table for me with birthday decorations and a cake which was arranged by my wife. The decoration though simple, made me feel so homely and warm. Within the decoration, there was a hand written card wishing me a Happy Birthday ! I noticed that the hand writing should belong to a child and it happened that the children of the owners were there on that day. I should be written by one of them which made it extra special. I really made my day special. But they were not done. After we were done for the day and went back in the evening, they have prepared a bottle of champagne and another card which was written by a child wishing my happy birthday again ! I was thinking it might be written by their second child as they were both there in the morning. This simply gesture made me really happy. I would like to thank Katja, Mario, their kids Kiano & Enya and their entire staff for the fantastic experience I had during my stay at Bellerive. Thank you very much !
My husband and I stayed at the Bellerive this weekend with our friends for two nights The staff were very friendly. Our rooms had a great view of the Matterhorn and the rooms were spacious. The mini bar is absolutely free. Which was great. The breakfast was good and the freshly squeezed orange juice was such a great treat for us. The hotel is walking distance from the train station but they were kind enough to drop us back to the station. We enjoyed our stay.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM