of TripAdvisor Travelers recommend this hotel
"Very good "
We had a very nice stay at a comfortable, clean and quiet hotel. Very good location , clean neighbourhood ,decent breakfast , proper service. I definitely would stay at Hotel California am Kurfurstendamm again. There are so many nice restaurants around. Close to U -bahn station from where you can access everwhere easily.
"Good value for money on a room only basis"
I stayed 4nights with my wife and daughter in the October half term on a sightseeing trip. Room was clean and comfortable although there were no coffee making facilities in the room. Hotel ideally located for sightseeing being approx 100 yards from underground station and opposite stop 1 on the yellow Bus round the city sightseeing tour. Ideally situated for all transport network and also many bars and resstaurants in the vicinity
"Travelling on business"
The hotel is fine. Breakfast mediocre for the price. Check-in is very late at 1500 hours and even if there are available rooms the hotel is not interested to help the guests and one has to wait for hours for no reason at all. If one pays Euro 20 and then they give the room one has already for !. I think it is bad.
"Arrogant & Aweful service"
My wife got a large piece of sharp glass in her mouth when eating their fruit salad for breakfast. I cut my hand and bled when I handed it to the staff. The waiters removed the salad from the buffet but didnt find any more glass. Because they had never experienced it before they concluded that it was not their fault and they didnt even apologize, except for the nice receptionist. The hotel manager promised to contact us with some sort of resolution, but never did. Never have we experienced such a careless, arrogant and rude treatment. The hotel itself was ok but the so-called spa was a joke, no pool or hot tub. The food at the restaurant was so poor that all the guests were laughing to eachother.
"Horrible experience in hotel California am Kurfürstendamm"
I do not recommend this hotel to anybody! We stayed at hotel California am Kurfürstendamm during May 2017. On the first morning we realized that the safety box had been ribbed of from the cupboard and stolen (photo attached). We had left the room for a quick dinner last evening at 20-22 pm during which time it probably had happened. Person belonging to hotel staff visited the room before we left to the dinner and apologized that it was the wrong room. Later hotel explained that the person had come to check internet problems. We lost a considerable amount of cash, credit card and identification papers. The behaviour of the hotel personnel was very odd and avoiding during the handling of the matter and all our things were taken care very slowly and unfriendly. We were for example told that we have to call the police by ourselves. Only after a tough discussion the representative of the hotel called the police. Police was not able to solve the matter, since the hotel never delivered any video films of the time. The hotel did not compensate the cash, which the insurance did not cover. We did not even receive an answer to the letter requesting this. The service was bad and safety on a poor level in a four star hotel.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM