Hotel was so easy to access from Ohare. Staff was great, super accommodating when I asked to extend for a day. The room was large, comfortable, clean. Location was great and easy to access all parts of the city. On my short list for the next stay in Chicago!
Check in was pretty easy, but only one staff member was on so a lineup formed. The hotel was clean and modern looking. The room was a good size for what you paid for. The bathroom was very large, but seemed sparse. The hair drier was a small travel size, no extra towels, and no makeup mirror (not my criticism). the bed is the typical Marriott bed, so comfortable. We stayed on the 9th floor and could see the river. The staff were friendly and helpful when you met or spoke to them. The hotel had a good mix of people staying there, business and pleasure, families and couples, young and older. The location was the best part of the stay really. The hotel is located near a lot of attractions, restaurants, shopping, and transportation, all within walking distance. Overall a great stay and wouldn't hesitate staying here again.
We stayed on marathon weekend - we could not have imagined a better location - centrally located near countless restaurants and bars - close walk to lots of attractions and most of all steps from the river walk. Rooms were clean and staff were super friendly - especially the awesome bar tending staff in the lounge.
Perfect!! Great location, beautiful clean room, nice view and very helpful and efficient staff for all request (extra pillows and towels). There is also a convenient store located next the hotel (walking distance from inside the hotel) for a snack, water and adult beverages. Highly recommend!
"Heart of Chicago"
A beautiful hotel! I couldnt believe how beautiful it was when I walked through the revolving doors. Even the rooms! It literally is in the heart of everything. Great restaurants, shopping, theater, House of Blues! The staff is extremely helpful and kind. The next time I visit there’s no question where I’m staying!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM