HOTEL CONDES DE BARCELONA Luxe

I stayed here with my husband for 3 nights. If you prefer very modern hotels, then you will enjoy this place. There are two glass elevators. Our room was huge and so was the bathroom; both had a sleek modern design. I requested a quiet room, so we were on the 6th floor (7 is highest) and faced the back of the building, which was quiet. The location was walking distance to most of the sites that we wanted to see. It is diagonal from Le Pedrera, almost next store to Casa Batllo, and walking distance to La Rambla. There is a medium-sized infinity pool outside on the 7th floor with a nice deck. I enjoyed cooling off in the pool after a full day of touring and we enjoyed sitting on the chaises in the evening. There are about 10 chaises, but I always found one available. Outside on the 8th floor is a restaurant with bar. We enjoyed lunch there. It was always busy in the evening, with an attractive decor. We didn't eat breakfast here, but I had looked it over and the selection was large. The fitness room had a little bit of everything. I thought it was a bit expensive, but I can't comment on how it compared to other hotels because I just took the advice of a friend and didn't have time to figure out if it was a good value.

We had a couple of days here after a Silversea cruise, we felt very underwhelmed after the fabulous service from Silversea (and also our stay at The Majestic in Rome) Both hotels were organised by Silversea and although they got it spot it on for Rome, they erred badly with the Condes. To start with, on arrival, the queue for check in was all through reception and way out the door, practically blocking the pavement, 30 or more people trying to check in, two on reception, total unorganised, felt really mucked us around with when the room would be ready (It will be ready in forty mins, an hour and a half later, it will be five mins, 20 mins later we just headed out for lunch. (granted it saved me two hours of the wife shopping) lol Room was very modern (459) and well laid out, shower room was excellent. the mini bar was not functioning, the phone system was also U/S (Had to phone reception with my mobile) ROOM IS NOT SERVICED IN THE EVENING, even if your told they are, the manager insisted they did, ours was not serviced either night and members of staff told us there was no evening servicing for the room. We requested fresh towels three times, twice face to face with reception, we're still waiting. Although we did get the room serviced through the day, the bins were left unemptied and dirty glasses were left. I requested to see the manager, as soon as I met him, he immediately offered compensation (at this stage he didn't even know what I was complaining about.) I declined this as I just wanted to air the problems, this went way over his head. (I also really felt lied to re room servicing) Breakfast was okay, self service for everything including your coffee. On the other hand the roof terrace was excellent, although pricey (14.50 euros for a gin and tonic) the service was okay although it was very very busy at night (Mainly a young persons hangout) Over all what could be a great city centre hotel badly let down by very poor service. CERTAINLY NOT UPTO SILVERSEA STANDARD

The hotel moved across the street last year. Some exterior photos on TripAdvisor are of the old hotel, which is owned by the same family, and a real 5 star. We were in a shabby part of the hotel, Room 665. It is large, with a ton of storage. The furnishings are old and dated. No place comfortable to sit and read. The "Urban" style of room had an uncomfortable bed + pillows, plus a not clean toilet area. Avoid "Urban" rooms until a remodel. Room 665 has a view of rooftops. There is no room to step outside. The sun blazes in all day. The maids made a lot of noise as it is near the service elevator. Front desk staff were distant and cool. They could not recommend a restaurant on a Sunday night. Then they insulted us by saying we probably wanted "industrial food," which we didn't. The rooftop terrace is overpriced with inattentive staff. We found the food quite boring for Barcelona, It has a terrific view. Plenty of conference groups from around Europe were staying there. Breakfast service and food was top notch. Varied, fresh, quick service and happy faces. Cava included!

The hotel is located in a great location that made it easy for us to tour around Barcelona and is located across the street from all the high-end retailers. Easy to get cabs or walk. Our room was small, but clean. The beds were comfortable. The breakfast was included and was pretty good with excellent service. I would recommend this hotel to friends.

We stayed here one night prior to leaving on a cruise. Staff was very friendly and helpful. The location was great to be able to see the city. The Hotel was very clean and price well. We would stay here again.