HOTEL COPTHORNE EFFINGHAM GATWICK

we stayed here for one night and had booked 15 days parking,, we had a change of plan and had to extend for a further 6 days Emma on reception was very helpful and friendly as were all the staff large room with comfortable bed gave us a great nights sleep, we had dinner and breakfast both meals were excellent, yes parts of the hotel are in need of some TLC but at these prices your not gonig to get the ritz. we will certainly use this hotel again.

We stayed here for one night prior to our early morning flight from Gatwick The hotel price also included the parking the price was reasonable. This hotel was excellent for our needs the rooms are very spacious there was everything we needed in the room. The room was clean and well maintained although the decor was a little dated but I wouldn't let this put you off.The staff were very helpful and polite they asked us if we wanted to book a place on the shuttle bus which we did and they gave us the number of a taxi firm which gives you a good rate for our return. The shuttle was prompt and the taxi came quickly when we phoned it. The cost for 2 adults was £9.00 to the airport and £11.50 return. We found a parking space easily and would defiantly use the hotel and it's parking again.

We stayed here for one night prior to flying out of Gatwick. Check in fast and easy as was the parking. The room was a decent size and we had a reasonable nights sleep. The room was also spotlessly clean. Staff were friendly and informative. That's where the positives end I'm afraid. The entire hotel was incredibly dated. I don't just mean it could do with a little updating. It was rather depressing. Cracked sinks, very badly fitted worn carpets, slow lifts, scratched paintwork and woodwork everywhere. The bathroom smelled like drains. All in all this hotel needs a lot of money spending on it to drag it into the 21st century. I wouldn't stay here again.

Initially confusing to find. Entrance looked quite nice but there was a strong smell of cigarette smoke that tainted my hair and clothes instantly. Pretty chandelier, yet a cabinet full of tacky jewelery lowered the standards of the reception. Food: stops serving at 9.30pm! Didn't get to have any breakfast at 4am but maybe that was a blessing in disguise ... NO VEGAN OPTIONS. And one single veggie option that cost the same as pork livers! Fortunately I eat fish, and the medley was OK. The muscles were brittle and broke apart into my food, got stuck in my teeth. Probably need to see a dentist when I'm back home. UPDATE YOUR MENU. Bed wasn't comfy. Yes, fridge is loud and uselessly warm. Only got 3 hours sleep. Waste of time. At least our taxi driver was nice.

My wife and I very much enjoyed a 6 night’s stay at this hotel which we booked in Australia before leaving for the UK. Although the hotel, because of its location, caters in the main for holiday makers making their trip from Gatwick airport and using the hotel as a “car park” with a “trip package”, the hotel looked after us extremely well as if we were their only guests. The food is excellent and the staff are so friendly and attentive and they want to make everyone feel at ease. Any “complaints”, of which we only had one, were fived immediately . In this instance, the hotel had an overnight power cut and the television satellite service had to be re-booted and an electrician fixed our television set within 1 minute of being reported, Although the hotel cannot be described as “modern”, it is traditional with a feeling of comfort with plenty of space, quality fittings, and a general feeling of quality and spaciousness. We would defiantly make this our “home base” in the UK again. Richard Hayden and Liz James