HOTEL COSTA GALANA

We arrived mid-week in offseason, checkin was quick and efficient. There was a bit of a mixup with the room but this was solved promptly. The hotel is not new, but I found things to have been in good shape, clean and well cared for. Our room with a view of the ocean was very nice and the bed was awesome comfortable! The location is very nice, peaceful and easy to either take long walks if the weather permits or a taxi. Breakfast was abundant, nothing out of the ordinary here, but very nice quality ... lots of bread and pastries, fresh fruit and juice, yogurt and cereal and a few hot items, bacon, sausage & scrambled eggs ... good coffee if you could get the attention of the staff for a refill. The spa is a really nice feature for the off-season! Sauna, steam, hot tubs ... the outdoor heated pool was open but it was too cold for me to venture out. I did have a couple of wonderful massages! I would certainly consider staying at this property again.

Costa Galana has definitely a Fantastic Location @ Playa Grande Bay. The hotel is OK, Rooms, Elevators, bars, common areas and Restaurants work just fine. Valet Parking Service is a Plus. Some rooms have really nice Ocean Views. Costa Galana is an option to consider if budet allows as it's not cheap buy Mar Del Plata have lots of options so Don't worry.

The room is fine but over the quality of the food is average. The beach rental is not included and the staff on the beach was not so helpful. The beach is a bit dirty but overall this town is great. I would rate the overall experience as average.

I booked this hotel on booking.com because it was ranked #1 and I wanted to impress my wife while on vacation in Argentina. The service at this hotel was excellent and they gave us a free upgrade to a semi ocean view for the low price of $300 us dollars after the 21% tax. From there the experience went downhill quickly. We were shown the our room and quickly saw that it was in dire need of some tlc. The ceiling was falling down, there were dark stains all over the carpet, dents in the wall, and the furniture was old and stained. My wife refused to take off her shoes. We had booked 3 days and immediately wanted to leave. We tried to cancel our reservation but were informed we would have to pay for the night but could cancel the other two days and they would upgrade us to a better room for free. The upgraded room had a complete sea view. We ended up staying the night in the upgraded sea view room and it was even dirtier than the first. Cigarette holes in the furniture, more dark stains on the floor, old food under the nightstand ect. Upon checkout the next morning I spoke personally with the manager and showed him the photos of what we had to deal with and he gave us 30% of our money back for which I was grateful. In all we only had to pay $210 usd for the night. If you are looking for luxury this is not it. You will pay a lot for a very dirty run down room. Other rooms in the area are less than half the price and much more clean. Check out the pictures they speak for themselves. They are from both #luxuryrooms

I spent 4 nights here, and attended a conference. The conference facilities were excellent. The room was very nice. Upon arrival, the thermostat didnt work well, and someone came within minutes of my call and fixed it for good. On of the buttons to call the elevator didnt work, and despite several repoerts it never got fixed. Internet/WiFi was reliable. Breakfast was a bit disappointing. While there was good selection (eggs, ham, prosciutto, cheeses, pastries, fruits, cereals), there were no whole grain breads, the bread was rather oldish, the eggs were a big vat of too-uniformly scrambled egg. SO, while very good, it didnt seem to match the otherwise high class hotel. Personnel were uniformly very friendly and helpful.