of TripAdvisor Travelers recommend this hotel
"Very nice hotel"
We are family of 6 and I booked into this hotel because of a very fair price. Wece checked in into an executive suite. The room was clean spacious and very at par with a five star hotel. My kids love the place. The staff were all accomodating and well trained. Our stay comes with a free breakfast for 4 and it was a descent breakfast. Overall I would recommend this place. Its not a five star hotel but definitely you wouldnt see the difference.
"horrible time with the reservation team"
I've been to a lot of hotels and i MUST say in my 20+years of traveling this is the only hotel that told me THEY HAD NO ROOMS AVAILABLE when i requested for a change of dates to my pre-paid stay via a travel site. You can't fool a seasoned traveler like me, there is always a room at any given day. I paid for a room that i did not use. STAY AWAY
Always good value rooms but breakfast last time here was terrible chouce for westerners. Far better choice on this visit. Great location for the superb Ayala Mall and its terraces of restaurants. Only 3 minutes walk.
Hotel is centrally located with just a 5-minute walk away from Ayala mall, it's also a few minutes drive away to the Cebu port. Service is very good, room is clean when we got there. Buffet breakfast is average. Value for money is okay. One issue we had was the housekeeping made up our rooms when we went out on tour and when we returned we saw that the room was only half-cleaned, with some pillows not on its original place, bathroom was not fully cleaned, there was even a wet towel beside the microwave that must have been used to wipe the room. We think someone went in there, cleaned it, went somewhere else, and completely forgot to finish it. We forgot to raise this to the management so hopefully it can be read here.
nice hotel close to ayala! was disappointed that not much breakfast for western people. rare to have bacon sometimes ham. but worse thing for me was how cold breakfast was served.while we were eating breakfast i noticed one tall asian girl just walking looking in mirror every time she passed a booth. very slow services
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM