of TripAdvisor Travelers recommend this hotel
"Excellent staff, impeccable, spacious rooms"
Staff at this hotel were efficient, friendly and very helpful. Standouts were Humberto the doorman who used to be a tour guide and provided excellent advice and help (in English) and Astrid and Jonathan behind the counter. The room was spacious, comfortable and impeccably maintained by house-keeping staff (kudos to them too). The only down-side was that the free shuttle to the airport seemed to be available only in the morning. (My flight left at night.) However, paid transportation is easily available, and reasonably priced, and arranged by the hotel staff.
"DIDN'T STAY THE NIGHT STILL GOT CHARGED and they have a CURFEW LOL smells like MOLD!"
If you are visiting Bogota, the last place you want to stay is here. There are so many nicer places with great customer service (which doesn't exist here) and you find yourself being helplessly stolen from. Upon check in I was notified that, 1. I was going to be charged a "national tax rate of 19% (even though I am an American citizen), 2. My family wouldn't be able to come up to my room past 10pm WTF'and 3. since I decided to move to a different hotel they WOULD NOT refund me. Didn't check in, there wasn't anyone there who spoke english (even tho they state that they are an "international" hotel), there were no lights on in the lobby, the staff snickered at me the whole time and it smelled like mold. Over all the worst hotel experience I've had ever and I work in a hotel! LOL Never again, don't waste your money, go somewhere else! ( Like The Wyndman it's amazing and cheaper)
"Very good value accommodation for a smooth business trip"
The room I was offered was clean and big with lots of facilities and amenities. The breakfast was fulfilling. The staff was friendly. The check-in took some time. There are several restaurants nearby. The value is good but the price is also not that cheap. Luckily it was covered by employer.
"Great place to stay if you have a conference in CORFERIAS"
Stayed there for 3 nights. The location doesn't offer much other than close proximity to CORFERIAS & a short cab ride to some malls. There are limited options of health conscious food, but decent taste. It is a good place to stay for business.
"Did not respect reservation"
Arrived at 11PM to the hotel, reservation in hand and they told me an error had occurred so my reservation was at another hotel (same chain). I specifically wanted this hotel because it was close to Corferias where I was attending a trade show. So at 11PM they put me in a cab to the other side of town and to Estelar Suites Jones, arguably a very good hotel. But all in all very bad service. My company also tried to pay for the reservation using the company card, but was not allowed without sending ID-documents, etc. Fairly unsafe to fax those kinds of documents.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM