HOTEL GRAN MELIÁ FÉNIX

Highly, highly recommended! Very classy hotel in ideal location to explore the city. We stayed in a deluxe room with an upgrade to use the executive lounge on the red level which allows access to the roof top terrace for sunbathing and jacuzzi. The room was lovely and clean with plenty to ensure your stay is a comfortable one. The bed provided a great night's sleep. The quality of service was exemplary throughout. There was plenty of high quality food available for free all day, as well as wine and Moet to make this the ideal stay for a couple to enjoy the beauty of Madrid. The tour bus stops right outside to hop on and off. We will be back here there is no doubt.

Amazing hotel. Loved it. Great location. Great service. Would highly recommend. Definitely coming back and staying here. Staff was very attentive and the rooms were great. Wonderful garden patio for afternoon drinks.

We knew the hotel since long, even since it was branded as Tryp. Gave it a try this summer for a one night stay... WOW! The new rooms are beautifully built and decorated, keeping the charm of the old feeling of the hotel but adding a vry discreet touch of modernity. Bathrooms are great, but even better are the towels. Clarins toilettries also great. Bed was very comfortable, as surprinsignly so was the rest of the furniture. Often you find beautiful but unconfortable sofas in the suites, here it was like being at home. Quite simply, everything worked perfectly in our room. Breakfast served at the main restaurant is a bit dark, and service can be a bit faulty, but products served are great and variety is good. Didn't try the bar, but it looks simply amazing. Red Level lounge was beautifully arranged and we loved the food served. You can dine there, or just take your snacks. The terrace offers a great view. Service along the hotel was also very good, smiling people all around, very welcoming. To me, if I have to highlight something it was the room, I loved it. But that would be unfair because the whole thing felt great. I've stayed in several other places in Madrid, this one became one of my favorites.

Great location, great staff, and if you book Red level, great rooms and some with private decks and jacuzzi tubs. The hotel is beautiful inside and has a great dry martini bar and afternoon tea. Highly recommended, if you have a good budget, only stayed in red level.

Hotel staff very helpful and friendly. Worth the Star rating. Location is great if you shopping is part of the agenda. Going to different tourist spot is a short taxi ride. Breakfast almost has everything you need except they are the same buffet selection everyday. The patio bar is great and I like to thank Miguel really took care six of us. Do want to say thank you to the Hotel Mgmt a nice job with all your staff. Also a great price for the decent size room.