HOTEL GRAN MELIÁ FÉNIX

We could feel like queen and king. The service was perfect, the terrace was wonderful and the breakfast was unbelievable good. We would come at any time back to this hotel. Thank you for this good time!

Our stay at Melia Fenix was wonderful. The food was wonderful. Very clean hotel. Beautiful entranceway with gorgeous flowers. Friendly staff. Very helpful. E will return one day. The room was not that large but it was clean and comfortable.

I had a very enjoyable stay here though I'm not sure what makes it a 5 star hotel. As I was on business that didn't matter but my room was quite small. I couldn't open the wardrobe door fully to use the mirror, for example. It was all very comfy though and the maids were all very friendly. Breakfast was plentiful and I'm surprised that some guests have complained about a lack of choice. Admittedly, you won't get a full English, but there's a lot of other delicious things to work through...and even champagne on the buffet if the mood takes you. The Dry bar was a great venue, frequented by lots of smart Spaniards enjoying quiet drinks with friends. The food there was Mediterranean and good value.

We stayed here for the annual global meeting of our business network. After our arrival we decided to upgrade to the red level (executive programn) with access to the topfloor with a Nice view, a jacuzy, and other excellent facilities (like an unlimited choice of champagne, wines, mix drinks and all kinds of delecacies like tapas). Very kind staff (waiter Jorge is extremely friendly and customer oriented). We can really recommend this hotel. Not cheap but nicely locaties and very good service!

After exciting planning 5 of us ladies (ages 37 - 42) finally arrived at the Gran Melia Fenix. We were given interconnecting rooms which were spacious, clean and tastefully decorated. More grandeur than ultra modern. The bathroom was an adequate size with a luxurious feel and Clarins toiletries. Red level gives a free help yourself bar from 1pm to 11am. This includes Moet and branded drinks. Along with the bar is small snack choices. All delicious as was breakfast. Plenty of choice and the martini bar had a great atmosphere in the evening. If you're going especially with friends then red level is a must. Hotel is located centrally and wasn't too noisy. Madrid was an excellent city for a couple of days break.