of TripAdvisor Travelers recommend this hotel
"Quirky rooms, top class service"
This is a nice change from hotels that all look the same. My room is a duplex: a nice sitting area with a sofa and chairs, and up a spiral staircase to the bedroom. There are good small touches everywhere: wifi with no irritating login pages; a lavatory upstairs next to the bedroom as well as downstairs by the living area. A good coffee maker and supplies. The bed is really comfortable, a shame not to have longer in it. A short walk form the centre or a stop on the sbahn. A great place for a short break, or a longer stay. Most of all 5 star service.. everyone there just when you need them.
"Loved staying in the old water tower"
The hotel is located in an old water tower and is undergoing a remodel; the room we stayed in was not yet redone and could use a little TLC. We however really liked the room with all its amenities. Bathrobes, slippers, turn down service, free water bottles, coffee maker and a complementary mini bar. Our room was very quiet! The hotel is very nicely decorated and the service was excellent. The staff is wonderful! From the valet and front desk staff to the breakfast attendant...everybody was very professional and polite! There is a bar and a first class restaurant on site. Breakfast was extra and the buffet was very expensive, but we really enjoyed splurging that morning. The location is in walking distance to all of old town Cologne and we will stay there again when we come back.
"Excellent and different "
Stayed at this hotel with clients. The room was excellent and huge. Minibar and coffee machine was complimentary. The coffee was great! Bathroom was huge and very nice. We used the meeting rooms facilities, which were very good, except a very old and under par projector. This was not acceptable. Luckily all the other things helped redeem this. We had dinner in the restaurant which was very good and service was impeccable.
"Nice but not great "
We stayed here one night en route to the south. What we liked:- - amazing conversion of the water tower into a very beautifully designed hotel - good location - about 15 minutes walk to the main areas - maisonettes room was spacious - minibar drinks included in the room rate - helpful staff and spotlessly clean What I wasn't so keen on:- - car parking was €25 per day - breakfast was €25 per person - there was no light - only a dim one in the bedroom
"Very fine Romantik Hotel in old Water tower"
This hotel gets 5 stars for service. All service personnel were exceptional. From valet parking, reception, bar personnel and breakfast in the morning. It's located within walking distance to the underground and ten minutes by foot from Neumarkt. We went as a couple. We also drove and it was a relief to find Valet parking in a private underground Garage. The rooms were adequate and all the conveniences one would expect in a German five star hotel were provided. A tablet was provided and one could access the Internet on it. All the soft drinks, coffee, beers in mini bar in our room was gratis. The Hotel is wheel chair friendly. There are elevators. There is a bar and two Restaurants. One Restaurant has a Michelin star. I am unable to comment on it as we ate outside of hotel. On another note I was a bit surprised that the breakfast room in the morning was half full. It's a pity as a variety was offered and the wam dishes made to order. Our eggs were perfectly done. All in all a remarkable hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM