Booked here with friends for a long weekend. The hotel is clean and the staff are very friendly and helpful. The rooms are a little small but fine for a short stay. Breakfast is good but it was difficult to get an omelette cooked to order, ingredients all there but the chef was missing most of the time, this was a shame as otherwise a good choice. Hotel is quite well situated a little out of town but it's an easy walk. Would stay here again
"Great location and decent hotel"
Booked this for 4 nights,arriving on Monday, We emailed the hotel asking for early check in (around 11am) and it was disappointing that this was not accommodated, with check in only being given at 2pm(the normal time).That said, it wasnt a massive problem as we could use the baggage storage area and we had a few drinks in the bar. The room was clean in general (the tiles in the bathroom could however have done with a decent deep clean). I would take a dressing table mirror as one is not provided. Hanging space and drawer space is limited but this wasn't a problem for us for just 4 nights. Air con in the room was good and the bed was comfortable, The breakfast each morning was very good,lots of variety and everything was fresh and hot. The pool area was good but if you want a decent sun bathing spot then you need to be in queue for 9am. Service at the bar was average. The bar could do with an extra pair of hands to ensure that drink service during the busy lunch time is faster. The clientele at the hotel in the main was good albeit from Thursday larger female groups arrived ;2 of which were quite rowdy and clearly not aware of how loud they were being which did affect the otherwise tranquil and peaceful atmosphere around the pool area in particular, prior to their arrival, For this reason, when we return to Palma,and to this hotel,I would definitely do the same days (Mon - Fri) to avoid hen parties and the like.The staff could have policed the noise a little better in my view. The gym facilities were extremely good,as was the spa and spa treatments. Overall,this is a good hotel, and in a great location -not in the hustle and bustle but a short walk to all the bars, shops and restaurants, I would definitely return. I hope the hotel however listens to the negatives raised in this review to try and be a bit more accommodating to requests for an earlier check in, provide a mirror over the dressing table, and deep clean the tiles in the bathroom. These are small things but would make guests' stay that little better and had these been met I would have given the hotel 5 stars
Booked this hotel for a short break for a special birthday. This is a hotel that caters equally well for all types of visitor. The place is immaculate clean and efficient Breakfast is great Rooms comfortable and all work Would recommend
"Great 4 star hotel"
Great hotel in a central location. The Hotel Isla Mallorca is a very good 4star hotel. I was worried about the pool area for getting a sunbed but to be honest as long as you were down before 10.30 we had no problem getting 4 sun beds...! Great little pool bar which is open from noon till midnight. Good breakfast available and was included in our rate. The only drawback was our room was situated around a central staircase and it can be quite noisy at times. All in all would definitely recommend for a short break.
"Style over substance"
The good news is that the staff are helpful and friendly, the place is clean and well presented and the breakfasts are great - with plenty of choice. However, at this price where are the tea/coffee making facilities in rooms, mirror (outside of bathroom) and a comfy chair. All these would help the average holidaymaker, not necessarily the flashy changing light display in the "urban" room we were allocated. Yes, we did book last minute (because of French Air Traffic Control strike), but that's not to minimise the importance of the above to the regular traveller.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 PM , Check-out: 12:00 PM