HOTEL KENZI AZGHOR

I stayed in this hotel on a group tour and it was an enjoyable stay. The hotel has a great pool and sunbathing area and the room I stayed in was a good size with a clean bathroom and good aircon. The breakfast was pretty average however but ok.

I was put into this hotel after running the MDS and it was so awful that I checked out early. To start with, the checkin manager was so apathetic he was almost horizontal and literally did not care. Then the room was horrendous. I was allocated what can only be described as as overflow room at basement level, tiny, dark, broken bed, AC didn't work properly, smelly, and broken phone socket (so literally could not call reception). The bathroom was disgusting with dirt everywhere and only 2 tiny discs of soap provided. The towels were old, thin, worn and ripped. The sink had the previous occupants toothpaste in the tap and mirror and there was hair in the bath. I enquired at reception if any other room were available and all I was told was "full" without a glance in my direction, the reception manager just carried on doing what he was doing on the computer. At breakfast at 830am, most items had finished already. I asked for a spoon to eat my cereal but was told "non" so I ate it with a fork! Upon check out that morning (only after 1 night, a full 24 hours early), the reception manager came chasing out of the hotel after me, I though to ask why I was leaving early, but all he demanded from me was my key card. No goodbye or assistance with my luggage or asking why I was leaving early or how my stay was. The worst hotel experience in a long time and I am a global hotel valuation specialist!!! DO NOT STAY HERE. There are a lot better options in OZZ than this rundown dump, with apathetic and unfriendly/ Unhelpful staff.

Rooms are clean but decore is pretty basic, breakfasts and diner are average, and drinks are expensive. The hotel is well located in the middle of the city and has a nice terrace though. Average experience overall.

the first thing you notice is that There is no elevator. This is the most significant hotel Reception in the back while some rooms far from reception or high-floor. the hotel design is a bit complicated and difficult to go from room to room. The rooms have no Wi-Fi it's only limiting the lobby area. When there are many people in this hotel are very restrictive network usage

There is no elevator. This is the most significant hotel Reception in the back while some rooms far from reception or high-floor hotel design is a bit complicated and difficult to go from room to room. The rooms have no Wi-Fi only limiting the lobby area. When there are many people in this hotel are very restrictive network usage