HOTEL KOH-I NOR

Was going to write a very glowing review until the hotel charged me €150 after we'd left and now ignoring emails and calls. This is after messing up the bill on check as well. Check your bills folks! Such a shame.

Very Bad experience. 1. The road to the slopes was not maintained, so you have to carry your skis through a muddy road.( I have observed the road of Club Med...) 2. There was no TV for 2 day, and when the TV was back there were only French channels . No CNN BBC or any English channels. 3. I have mentioned the room which is not comfortable . 4 A party for the ski people of the village was held one night . Load music disturbed our sleep until 02:00! The director in charge was very inpolite and aggressive. Val thornes is a great place for Ski Vacation. The slopes are wonderful and the weather was great. Would you recommend our hotel to friends and family No.

Staff very helpful and kind, especially in the ski shop. Lovely hotel, very comfortable and relaxed, beautiful location. Food in 2 of 3 restaurants was good. Spa facilities excellent. I would definitely return to stay here for a ski trip as would rest of my family

We stayed here in March in a group of 6, the overall room was very comfortable, the furniture, the space, the views... everything was clean and modern, and the kitchen was incredibly well equipped for every need. The only criticism was storage/ hanging space for clothes in the third bedroom, and a place to hang wet clothing from a day on the slope. The pool was an OK temperature, neither hot or cold, and the Spa lacked the all important Jacuzzi but had three different sauna which aided in relaxing those tired muscles. The ski-shop I believe is run independently, I had to deal with one member of that team who really lacked customer service when I came back with a faulty piece of equipment just after the shop closed. However the manager there was great and sorted this out. Overall, a great hotel, with great customer service from hotel staff... we didn't eat in the restaurants, however I would definitely come here again. If anything its location is a total winner.

The hotel is perfectly located for ski in ski out. The hotel staff are extremely helpful and attentive. The shuttle bus service is a great assistance for getting around the resort when not skiing especially with a young family. The hotel is not cheap so if you are on a budget there are other more affordable alternatives. The spa area is very pleasant and clean with great facilities. We were on a bed and breakfast basis and the breakfasts had a good variety of choice to suit most tastes.