of TripAdvisor Travelers recommend this hotel
"Good luxury boutique hotel with nice ocean view"
Generally, most of the hotel were good like room, view, foods, service and recommendable. But personally...2 points were not so good to me. 1. Airconditioner was not controllable minutely. So bedroom was too cold and livingroom was too warm... 2. I am very sensitive to the smell. Hotel was almost full of herb scent including room. Stayed 2 night and wasn't comfortable to smell-sensitive person like me. Of course, it's completely personal opinion. If you don't mind odor or like it, this hotel will be wonderfful option.
"Perfect service & luxurious rooms!"
Our stay in this hotel was one of the highlights of our Japan trip! The staff was very professional, the hotel and rooms were luxurious and the service represents exactly the values of a member of the SLH group (Small Luxury Hotels). Every room has a view on the lovely and colorful Kobe Harborland and is spacious. Totally recommended in the beautiful city of Kobe!
"Right up there with the best"
We stayed for 2 nights in August 2017 and I would say this was one of the better hotel experiences we've had and 100% worth the cost. The staff are multilingual and very welcoming showing us promptly to our room - a superior king with ocean views. The room itself is very spacious with a king bedroom/study, seperate entrance hall, tatami living area and huge bathroom with shower and seperate Jacuzzi - and not one of those half size Jacuzzis - a proper fully fledged circular ocean view, bubble bath spa! We bought some champagne at a store down the road (unless you want to fork our hundreds at the hotel) and enjoyed the ocean views from the comfort of our spa! In all, the room was ultimate comfort and a great luxury half way through our trip. The location is great, situated in the middle of Harborland - a shopping and restaurant precinct popular with locals and tourists. It's also a short walk to the nearest train station, shopping mall and plenty of Kobe beef restaurants about! We used it as a base to do a day trip to Himeji Castle and you could also very easly access Osaka. Transfers to the airport are via the nearest train station and then a short taxi to the hotel - approx 80 mins to Kansai International. Highly recommend and would stay here again next time I'm in Kobe!
This is a great hotel in an ideal location. The staff are superb, interested in meeting your needs and extremely helpful. The rooms are huge, all the balconies have a great harbour view, and the cocktails They have wonderful pianists in the bar in the evening, but on both evenings they added the worst singers we have ever heard. Thursday's singer was so bad even the uber polite Japanese were cringing when they know a high note was coming. If they dropped the singers and and left the poor pianists to get on with it this hotel would be ideal.
"An Excellent, Elegant Hotel to Relax, Enjoy your room and any SPA Services"
I would highly recommend anyone going to Osaka to opt to go to stay in this hotel in Kobe area. It only takes 30 mins on the train and Kobe is much quieter and nicer to relax (while Osaka is much more crowded). This hotel is almost like a Peninsula-type of hotel and I just love the balcony (in all rooms) where you can see across the harbour. Breakfast service was very nice. Really, a MUST TRY in Japan Kobe!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM