of TripAdvisor Travelers recommend this hotel
"Always a great stay - with exceptional service"
I've stayed here several times on work trips to St Foy, and always have a good stay. The food and drinks are always excellent, and overall the hotel has a nice resort feel to it. Even though on business travel, I enjoy the feeling of having a mini-break. The only negative is that some of the rooms are not as great as others. The Terzo rooms are modern and fantastic, with lots of nice features. But some of the other rooms are a bit dated. On this stay I requested and received a Terzo room, which i enjoyed. The reason I was moved to write this review today is that once again I received exceptional service from a team that goes above and beyond for customers. I had left my iPhone charger in my hotel room when checking out, and when I reached out to the front desk, they offered to deliver it to my office in person within the hour. Not a lot of hotels would go out of their way like this. It's just another example of how great the service is at every level with this hotel.
We stayed 2 nights in a distinctive room and took advantage of "save the planet" discount, the overall value was very good. We absolutely loved our stay in this hotel. The room and the bathroom were both spacious and clean. The bed was comfortable and I especially appreciated the crisp white linen and the down comforter. I think the toiletries provided were aromatherapy, very nice. We had the breakfast in the hotel, not the buffet, but à la carte, and it was excellent (especially the ham, omg!). The pool and the hot tub area were beautiful and clean. All the staff we interacted with were very helpful and polite. We are looking forward to going back.
We loved this beautiful hidden gem. Yes it is a bit of a way out of the city but that is what we loved!! The city is so crowded and this place is so peaceful!!! It has a local feel and not touristy. Rooms are clean and large. It feels like an inn--very quaint but modern chic!! We will always stay here when going to Quebec and highly recommend it to all of our friends!!!
"Nice hotel with aspirations to be great..."
Nice hotel but far from the heart of the city. We did not have enough towels/bathrobes in the suite upon arrival and it took a while to get resolved. No possibility for Pay-per-view movie rentals (with 2 teenagers, quite disappointing).
"Good for bizdev trips, less good for young familly week"
Bottom line, good for bizdev trips, less good for young familly week. First went there alone for business trip and it was very good. I found it somehow harder when I came back for a full week with my wife, my todler and the newborn. The confusion about breakfast location, cribs furnitures, shuttles and over all services and restos exclusively for grown ups made the second trip harder to manage.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM