HOTEL LOI SUITES ESMERALDA

We had a bad experience in Lou Suites Esmeralda Breakfast is not even close to what is expected from a 3 stars hotel The hotel is also old and our room was noisy (close to the street) But it's in a great location

While the staff is kind, and the rooms are clean, after leaving the hotel they decided to charge me 400 USD for a chair that was broken before I visited the hotel room. I didn't even realize it was broken until a couple of weeks staying there. Not only was this inappropriate, it was a crazy amount. I suggested replacing it with a different chair (Mercadolibre has several similar ones for a few hundred pesos), but they refused on account of it being "specially made".

Nice clean room with plenty of space for children. Very simple breakfast. We enjoyed the rest there before taking a connecting flight, we did not have to go out from the room for getting food or a drink which we appreciated since traveling with small children may be a tough job.

Well situated in fine part of town, the staff is friendly and helpful, but wait times at front desk can be long for assistance. Free wifi but need daily new log in code. Rooms are suites in the sense they have a burner, microwave and small fridge. Rooms modest and small spaces to get around. Someone in a wheelchair could not have gotten around in my room. Cleaned daily and well serviced. Breakfast has many options. Full facility non- smoking.

Perfect location in Retiro area for exploring BA centre - between Plaza San Martin and Av 9 de Julio. Staff most helpful and spoke good english. Continental breakfast was ample and filling. Rooms need an update but fine for short stay in safe and quiet area.