HOTEL MADERO BUENOS AIRES

We booked an Executive Suite. Very confortable, clean . Breakfast is excellent . Management outstanding. Staff very helpful. Location not so good . Every time you have to leave or come back to Puerto Madero the traffic is a nightmare.

We had a suite, with 2 bathrooms, a living room, and balconies. Our first room was not satisfactory and the manager immediately moved us. The breakfast buffet was very good and the dinner restaurant was quite good, too. The business center/lounge wasn't much, though.

Hotel Madero presents itself as a top-end hotel, caring for both local and international clientele. And it certainly had all the arguments to convince. Situated near to the old port area which has been turned into a stylish residential area near to the financial and business district, offering very spacious and modern rooms that are well conceived and comfortable, an excellent breakfast buffet and a choice of spaces for boardroom-style meetings or a successful business dinner. The food is good and even excellent in the case of a business dinner. A good choice of wine is available and service is excellent. No doubt the Madero would deserve a five-star rating but there are some weird shortcomings. The most obvious is the absence of any anglophone channel. No CNN or BBC in English, just baffling for a hotel of this standing. Part of the staff don't understand English too but neglect to inform the client. While nights were cold (winter in Argentina), I was unable to increase the temperature in my room. Asking hotel staff didn't make a difference either. Service is a tad inconsistant too. Used glasses may be replaced by fresh ones or not, the same goes for used towels. And complimentary slippers are provided... at the very last day of one's stay. Concluding' Absolutely marvelous rooms for the price. But I suggest quality control to improve. Then the Madero would be an absolute winner!

This is a business hotel and near the business and financial districts. The hotel, and Puerto Madero generally, are a bit sterile compared to the rest of Buenos Aires -- but you could do worse. We stayed here twice during a ten day visit for a total of four nights. THE GOOD A good business hotel needs five things: 1. A location near the business and financial centers. Check. It's fine. 2. A hot shower and a solid bed. Check. Five stars. 3. A gym. Madero's gym is beautiful, with a stunning view. Joggers can access the eco reserve, which is nice for a city. Best of all, if you check out at noon, you can shower here before your evening flight home. 4. Breakfast with good coffee. Madero is good. Goofy low chairs, but good food. 5. Helpful staff. Madero's are excellent and fully bilingual in English. When my wife realized she had left her purse in a cafe, a young woman spent ten minutes using Google street view figuring out which cafe, calling them, and securing the purse. Saved our bacon. THE NOT SO GOOD There is a sixth requirement: blazing, reliable, and secure wifi. It's a business hotel. The wifi should pop corn from across the room. Here room 216 is a massive Fail -- but room 701 was fine. They need to audit wifi and get it working. Moreover, they need to secure it. Who wants to do business on an unsecure connection'A five star hotel with wifi that is unsecured, slow, and intermittent' Unacceptable. I'd rather the hot water go out. BTW, overall wifi is good in BA. The catholic university across the canal has blazing wifi that efficiently blocks sites that it (wrongly) deems anti Catholic. The Starbucks next to them or any three star hotel in Palermo has good wifi. The city has free wifi for an hour in many locations. Would I stay here again on business' Probably. Would I stay here on a vacation' Nope.

Stayed here for 5 nights. The hotel is sparkling new, clean, and attractively laid out and decorated in a modern style. There is a bar beyond the reception lounge (which has seating, and a small pool table and library corner), which serves light meals as well as drinks. Service is friendly, although it can be slow (part of the relaxed "Latin" approach to life), but has the advantage of the customer not feeling rushed. There is also a gourmet restaurant, where a buffet breakfast is also served. The food was consistently excellent. We had a spacious room with a balcony, and were very comfortable there. The centre of the city, with historic and cultural buildings, and many shopping opportunities, is within walking distance, about 30-45 minutes away. The views of new high-rise buildings, older university and civic buildings, and a re-vamped harbour area, are very pleasant, and we found the streets quite clean and well-maintained for a bustling big city area. There are plenty of restaurants and cafes within reach of the hotel. Taxis are easily available, the hotel will order them, and they can be hailed on the streets.