of TripAdvisor Travelers recommend this hotel
"Great for a 1 night stay"
We were very surprised by this hotel - we booked for ourselves and our 5yr old expecting a family room, what we got was a junior suite - so our little one had his own room. The room was very clean, the bedding fresh & plenty of toiletries in the bathroom. My only complaint was that the aircon appeared to be belting out hot air rather than cool... My husband went to reception to advise of this and the receptionist changed the settings however our room didn't really cool down very much....
"Worst hotel in my life - dirty premises, incompetent personnel, terrible breakfast"
Everything went wrong with this hotel. First I was unable to reserve a room via their web page. I had to use phone. They took my credit card as a guarantee only, but charged it immediatelly and fully for both rooms although I explicitly told them that I need 2 separate invoices. Upon arrival I was shocked by the torn & worn room. At least sheets looked clean. Bathroom sinks were clogged on both the tub and the basin. On chekc-out I asked for two separate invoices for two rooms that I booked. The only printer they have didn't work... Asked them to send it by email. Guess what - had to remind them once I arrived home. And of course I have not received 2 separate invoices. Because I booked 2 rooms at the same time... Breakfast was as classic as possible with no Spanish touch. There was not a single speciality, e.g. omelette or tostada. They even did not have any kind of olives. Value for money sucks. It is advertised as a 3 star hotel. It is on the level of a 0 star hostal. Awful experience. Will never go to that premise again in my life and recommend others not to either.
This should not have more then 2 stars maximum. The hotel is dirty. When we arrived they gave us a room were the window was open and you cpuldnt close it. When we requested another room because it was freezing cold they said thats the way the window are suppose to be. We got a new room after 30min waiting. The new room was nothing better.. you couldnt close the bathroom door, things falling off and just looked generally skruffy. The "doubble bed" was to matrasses put togheter. Well we thoughtwe are only staying one night. Went to have a shower and after 15min i gave up as i realised they dont providehot water in the shower!
"Good hotel near the port, beaches and the city of sciences"
The hotel was chosen by me, because of its proximity to the port, the beaches and the city of sciences (a bit further away). The hotel is next to a nice church square. The room was generally nice, with a very useful large desk, but there may be some things that need improvement, such as the bathroom which could use a finishing touch here and there. The jacuzzi function of the bathtub worked properly, however. The beds might a bit hard for some, but I have slept fine for 5 nights. The LCD TV was quite tiny with only Spanish-language channels, which is not useful for guests who speak little or no Spanish. One of the best things I have appreciated about the hotel was the very fast internet/WiFi connection (Vodafone'), which enabled me to watch some online channels and to use Youtube and Skype effortlessly. The jacuzzi on the top floor was under repair during my stay. The hotel staff was also okay, some of them spoke very good English and were helpful. All in all, my stay was very okay, also considering the price I paid.
"Wouldn't come back "
I stayed at this hotel with family, they first messed up our booking, following by a very small family room. It was literally 3 single beds in one room. Right squeeze! The key card to the room didn't work, they had to reprogram this daily, which was annoying. The temperature of the water in the shower was either too cold or really hot. We decided to have half board and the food was very repetitive I could predict what we were having by day 3. So for the good bits now, the location is good central to lots of places to go to, taxi s were easy to hail down. The staff in the restaurant were very friendly and the place was clean. Would I come here again, the answer would be a no based on re number of problems we had daily.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 11:30 AM