of TripAdvisor Travelers recommend this hotel
"Stay in Kuala Lumpur"
Stayed here with a tour party. Room was comfortable, although even with a room on the 19th floor was noisy at night since the glass is single glazed. Some people experienced problems with their rooms -ours was ok, until the last day when the toilet blocked. Staff were friendly, and breakfast was good, Best thing about it was the location, which was excellent for getting out and into the heart of the city.
Great views of Petronos Towers from the top floor and ideal location if you wish to access the twin walking. Nice clean hotel and friendly staff. Lacks a good swimming pool but have a small spa pool which is manageable. Would recommend to anyone
"ABSOLUTELY "NOT FOR BUSINESS""
Short trip to KL, pre-arranged meetings with customers in this hotel. I see there is a video shooting in the lobby (which would take a few more days), very loud music around, no way to hear my own voice. It is like a tavern rather than a 5 star hotel lobby. Business lounge was occupied, we had to move somewhere else. Stuff is very reluctant, obviously no training at all. Shabby building, requires an immediate and serious renovation. Can not say clean, I hate to see hairs in the bathtub. The last drop, I ordered a cup of coffee in the lobby and get the bill to sign with my room number, I was told I did not have a credit and should pay right away. What a shame on a "so called" 5 star hotel, A COMPLETE FAILURE. If you are for business in KL, you have to find another hotel.
"it was a good experience"
it was a nice visit.The people here are very charming and the cleanliness is way good. I have been there with my husband and children.They made the tour much more exciting than i have ever wondered.Great place to stay
"INDECENT ROOMS vs amazing lobby"
I booked 2 studios and in both of them we found AINTS on bed and in the bathroom. Furnitures are old. Rooms should be urgently renewed! Hotel lobby and restaurants are amazing. Breakfast was good. Reception service is also good.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM