HOTEL MELIÁ MADRID PRINCESA

I was impressed with the innovative design of this hotel's layout. The closet doors are part of the bathroom doors. It worked well. The hotel was centrally located with walking distance to the nearby main streets with lots of choices for restaurants and shopping. They were going through a major renovation so the lobby was crammed but the service remained excellent.

Stayed one night to catch international flight next day. Stayed at Melia property days before. Little synergy there. Had superior room. Large living area and bed. Not much more. Amenities nice. Hallways dark. Nice for 1 night. Bed comfortable. There are renovating their restaurant next door so there was some noise. Staff was friendly and helpful. Recommend a good restaurant last minute and it was great. Walking distance to plaza de Espana and other main square. Good option for short visit.

Booked for a city break before heading down the coast. Location is excellent and I had stayed here previously on business. About a week before travelling they emailed to say some renovation work was ongoing. Too late to change arrangements so went with it. We had booked "The Level" rooms which were more expensive and also give you access to a private lounge. It had been moved because of the work and was not private and stuck in a corner. The biggest issue was that we couldn't go back to the rooms in the afternoon to relax as the noise of drilling and hammering was everywhere. Charged full cost despite the inferior offering , poor poor way to treat guests.

I stayed here with my wife in April and have a great stay. The Level service was the best Level service we have had. The room with a jacuzzi was amazing, clean and large. The staff at the Level desk couldn't have done more and even let us check out late. We will be back in November, same hotel, same room!

The hotel was located close to the Madrid city center and had a friendly staff. The rooms were very clean and comfortable. I enjoyed the hotel breakfasts in the morning and found the services to be worth the price.