HOTEL MELIÁ MADRID PRINCESA

Just staid here the last 3 nights for a conference but the chance I will come back is zero. The rooms are ok and the staff is supportive but food is really bad. We had first night dinner in their restaurant and the dishes were simply not eatable. I left my main fully uneaten after the first bite. The breakfast buffet is ok at max but also not impressive at all. The. The lobby / bar - feeling of a train station waiting hall and same noise level. Don’t even think to spend time there. All in all a no go for the future for me.

Conveniently located, safe, clean, friendly and helpful staff. Comfortable beds, they even have a pillow menu. Wonderful breakfast, taxi service to the airport was quick and easy. Showers in bathrooms need to be redesigned-- water splashed on the floor. Other than that, I highly recommend this hotel.

Good location, efficient and pleasant staff, comfortable bed, and plentiful breakfast. The odd, artsy room layout, however, indicated a make-over that preferred form over function. More function in the bathroom would have been greatly appreciated. For example, having to climb into a tub with a slick bottom is not a plus for seniors.

Stayed here for two nights in late September 2017. First impression was that the hotel itself looked nothing from the outside, but the checking in process was excellent - the staff very efficient and our room available despite arriving early. Room was very spacious and very clean (10th floor, near lift). Breakfast was very good - both in terms of quality and choice - and Lobby bar was very efficient (if a little pricy). Reception staff deserve particular credit. Limited amount of refurbishment still going on but as out all day, this did not affect us. Would stay again.

The room smelled and they charged me a VIP fee to check in early to a room that was already available. The lobby is like a construction site, very noisy. I tried to work in the lobby because my room smelled so bad, but could not even hear myself think. The food is overpriced although the breakfast buffet was very nice. The saving grace is that the staff was very nice during my stay and the bartender made an amazing sangria....