HOTEL MELIÁ MADRID PRINCESA

We stayed here for 4 days, reserving the level room. Great service for that extra you pay. The level lounge offers tapas and pastries throughout the day and good selection of drinks including spirits, beer, cava, wine, soft drinks and nespresso coffee machine. I would've like to see more options for vegetarians however. The level rooms are well thought out and make more of a comfortable stay with all the amenities within the room. The breakfast was probably the best feature for the hotel. For a 4 star, it offered a wide choice of items including omelettes, other warm food, lots of pastries, bread, cheese, cold cuts and good range of fruit. Fresh orange juice and coffee as per your request. One of the better breakfasts I've had in Europe especially from a 4 star in recent times. It was a good location, with the metro station Ventura Rodriguez just outside, but walking distance to gran via and plaza de mayor (20 to 25 mins)

The hotel Melia Madrid Princesca sits off a main road near the centre of Madrid. It take a good 30-40 minutes from the airport with good traffic. The hotel is nice, rooms are well sized and well kept. There is a bar and restaurant which has a relatively limited list but pretty tasty. The hotel is in a busy area and taxis are plentiful but traffic is really busy.

First time I stay at Melia Madrid Princesa. I love this hotel. It is very well located. The staff is very friendly, the hotel is very clean and well maintained. Melia Madrid Princesa draws a very good clientèle, mainly business people. I highly recommend it.

Our stay was wonderful. Very clean hotel. Great staff. Very friendly. Lovely facilities. Excellent food. Great location. We would return. Overall, we had a restful and wonderful time at the hotel. We recommend it highly.

We just left Spain after finishing our trip at the Melia Madrid Princesa. My initial reaction walking into the hotel was very positive. The staff was friendly and did well to help us with getting to our rooms. But this is where things start to fall apart. We had 2 rooms; a family room and a premium room. There were virtually no differences between the 2 rooms other than the location of a large column that blocks off part of the room. The family room had a cot put at the end of the king bed. The premium room had twin beds. Both rooms were on the 2nd floor. The good: - Friendly staff throughout the hotel. - Looks and feels new throughout the parts of the hotel that we saw. - Nice tile throughout the bathroom. - Nice to have shower/toilet area separate from sinks. - The location is good. Up the street is a big store (mall) to shop at. Down the street is the Plaza de España which is one of the locations for a tour bus pickup. Grand Via is also not much further away. - Always have taxis waiting nearby. But Madrid doesn't seem to have any 5 person cabs Either need to take 2 or make arrangements in advance. - Typical minibar, but wish they'd give you an empty refrigerator so that you can buy stuff to put into. Need ice! - AC worked very well. Interesting location as part of the headboard. - Wifi worked well though the hotel. - Credit to the staff for communicating with me in English as my Spanish is very poor. The bad: - The rooms are small. We were given an option at another premium room which was much larger but it would have been a lot further away from the family. The room also had a chemical smell to it and it was right by the elevators. Since we didn't plan on spending that much time in the rooms, we felt better served being closer to the family. - The bathroom setup is kind of weird. There is a closet between the sinks and the bedroom area that has slide openings on both sides. Not a lot of room to hang long items and very little storage space. - The safe in my room didn't have instructions. I took the instructions for the other room we had but still couldn't get it to work. - The sinks are small. The faucet is too close to the edge. Hard to wash your hands without touching the bowls. - The towel warmer is right above the bidet. Based upon the plumbing, no where else to really put it but would have been better is the toilet and bidet were located on the other wall. - The beds are pretty hard. The ugly: - The rooms we received were on the backside of the hotel looking over a lovely construction zone. We also got our lovely 7am wake up from the construction workers dumping debris into the dumpster. - I paid for a premium room which I would have thought would have given me more of a view. The other room that they did offer us looked over the front of the hotel. But that is a construction site too. - The front of the hotel is not on the main road but on a small street overlooking another building. - These rooms are dark. In the bedroom, there are 3 can lights that light up the area near the desk and TV, but none near the head of the bed. They do have these modern reading lights but these are not sufficient for lighting. - Each of the rooms appear to have a pillar in the room at some various location. Some are definitely more invasive than others. - The furniture is not ideal. Some of the pictures show a couch. Our room didn't have one. Instead, we had a lounge chair with an ottoman, a desk chair and a bench at the foot of the bed. The lounge chair easily tips and can be hard to get out of it you are a big guy. The desk chair is hard and of course the bench doesn't have a back. Good thing you don't plan to spend a lot of time in the room. - The walls are really thin. We heard our kids in the room next door. You can hear the construction outside and you can hear into the rooms from the hallway. Other items: - They do save energy and have the main lights out in the hallways until a motion detector pick up movement. - Really hot this time of year (June). The halls outside the bedrooms were pretty warm and stuffy. - Small elevators. Summary: A decent hotel that dreams of it but not really up to a 4 or 5 star rating. Rooms are too small, dark and not soundproof but the staff is friendly.