HOTEL MONTAIGNE

A lovely and intimate property let down by service. I arrived to a super hot room and little things like soap and toilet paper not in the bathroom. I asked them to rectify as I went out which I returned to the hotel and was not done. As well as returning at midnight and asking for a drink and told that the bar is separate from the hotel and the front desk has no access to it. Of course no room service menu in the room - just unacceptable levels of service that let a beautiful property in the best location down. A shame as was hoping this can become a spot for my stays in paris but quality is not up to par- and certainly they cannot claim 5 stars with the issues I faced.

I love boutique hotels and this one is one of my favorite. This time a got a room at the first floor though which I didn't like and it was not facing the street, but they moved us to a room facing the street with a great bathroom so in the end my experience was amazing. All rooms are very beautiful but it's fun to see how they are all different in a way.

I have just returned from a 5 night stay at Hotel Montaigne. We chose it because of its location, price and value for money. We flew to Nice, and used the bus to travel To Cannes. The bus drops you a 5 minute walk from the Hotel, its very easy to find. The Hotel is located on a nice quiet side street, with plenty of shops, bars and restaurants nearby, and the centre of town a 2 minute walk. The Hotel is very bright, clean and spacious. They have not spared any expense in its furniture, design and layout. The Staff here are what would make me chose this Hotel again and again, every member works hard to make you feel like a VIP, and they are clearly well trained in customer service. The bar and restaurant are very welcoming, and the food is superb. Prices were not that expensive compared to some of the eateries in Cannes. The Hotel also boasts a fantastic Pool and Spa area, we only used it once unfortunately due to time. Our bedroom was on the first floor, it was a Deluxe with a Veranda, and had plenty of space for our 5 night break. Breakfast was an open buffet, supplying both a cooked and continental option. Overall, we cannot thank the Hotel enough for making our stay so memorable.

My room was small, paying 345€ a night is almost a joke. The people at charge in the reception is NOT nice, NOT PROFESSIONAL at all. They talk to you like they do not care, they don't make the stay pleasant at all. I found the staff rude and even un respectful when I had to solve a problem during my check out. So, whenever there is a complication, forget that they will be kind to you and try their best to help. Forget it. On top of all of it, my last night there was a nightmare. Not only the room is small, mediocre, nothing special at all, but a crazy noisy fire alarm started to sound all over the hotel at 6am on a Sunday. I got scared because that is not normal and called reception thinking something was wrong. He said they did it from the laundry area and everything was ok, and did not apologize at all!! 5* hotel waking up the whole place with such an stressful and horrible noise does not deserve a real apologize' The alarm lasted at max volume during 5minutes!! I was not able to sleep for the next 2h, that noise was stressful as hell.

From the moment I stepped foot into the hotel till the moment I left, the staff were very welcoming and hospitable. The room looks impeccable and quite spacious for a Parisian room! The bed is very comfortable and the bathroom is spacious. You open the window and have a view of the mini courtyard. There are only 5 rooms on the floor I was staying at (2nd floor). You feel like you're in a luxury boutique hotel. My room number was 25. The shower and the toilet are opened to each other. The shower is also opened to the rest of the bathroom without any dividers. The drain hole was tight, so when I had a quick shower, the bathroom flooded and the water almost reached the bedroom. I had to use all the towels to stop the water from entering the room. Not a smart shower idea. Apparently that's how all the bathrooms are.