of TripAdvisor Travelers recommend this hotel
"Awesome hotel with a stunning view"
Our room faced the Matterhorn, which was spectacular. The room was well laid out with plenty of space for luggage, clothes, etc. Hotel is conveniently located near the train station, and provides a shuttle for those who don't want to walk. Staff was extremely helpful, breakfast was excellent, and you really need to check out the pool and spa facilities!
"Ahead of the rest!"
Wow. Hotel National Zermatt is actually amazing! The staff genuinely want to ensure your stay with them is comfortable and memorable. I would give them 6 stars!! Customer service, the rooms, the facilities and the food is all outstanding. I can't wait to come back to Zermatt as I will definitely book Hotel National again!
"Top Notch Zermatt Jewel"
We were there with kids and grown ups, from the US. This is an exclusive hotel with a super friendly staff and all modern amenities in a great location. You can even see the Gronergrat cog train 🚂 gently rolling up the hill on its back terrace. They have a great breakfast in their all wood dining room with linen and silverware service. Kids loved the warm indoor pool and the complimentary bathrobes. The hotel is about 12 mins walking from the Railway station (Bahnof), after a few days we found a shortcut across the canal to the restaurants in the Bahnof area. Only electric taxis are allowed so the air is super clean, they will even do a free pickup if requested at front desk, for arrival. Florin arranged for us a Air Zermatt helicopter trip, trust me your trip is incomplete without that. They fly around the Matterhorn even on the Italian side! A kids Zip line Fun Park is 20 mins walking away, with a cable car station to Kliene Matterhorn station. Must do! We had a all wood paneled loft room with a view to the Matterhorn... The staff are super accommodating and very friendly. They made our trip memorable... would go ther the next time we go. Thx Line, Florin, Claudia, Philip, Mitto and all.
"Matterhorn view in the morning ❤️❤️"
We stayed there as a part of group tour from Thailand. We woke up in the morning with a surprise of Matterhorn view. Breakfast is also nice. The only thing is that the walking distance from the train station to the hotel is quite far.
Every room has a view of the Matterhorn. The rooms were great. Updated and clean. Some of the nicest staff we encountered on our trip. The spa is immaculate and a welcome addition after a long travel day. So relaxing! If you wake up at 5:30 am you can see the sun rise on the Matterhorn and it will take your breath away
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 11:00 AM