of TripAdvisor Travelers recommend this hotel
Extremely helpful staff. Always willing and friendly.. Great breakfasts and outstanding half board dinners., Superb chef. The hotel is one minute from the Sunnega express .. The spa is also superior with a lovely ambiance.We were an adult family with three rooms and were all very happy with our stay and experience. Of course the skiing and snow conditions in Zermatt are just the best. Zermatt itself is outstanding. this was our 10th visit to Zermatt and our second to hotel National. We will be back!!
My family and I enjoyed one of our best trips together and it was in large part due to the excellent accommodation that Hotel National provides. Staying here is more of an experience than just a place with a great location that provides a bed to sleep in. All staff members are incredibly nice and pay attention to every detail in the hotel. In particular, Florin and Andrea were awesome and we cannot wait to see them again next year. Not a review writer but this Hotel truly earned it. I would recommend Hotel National to anybody visiting Zermatt.
"Christmas @ Zermatt"
My husband and I spent three days in Zermatt during Christmas and we can only recommend you to visit this village. We stayed with our dog at Hotel National. The hotel is fantastic, it's located close to the city center and the cable car to Sunnega. The staff was great and very helpful and we enjoyed a room upgrade with a fantastic Mattherorn view. The hotel has a small but very nice spa and swimming pool where you could relax. . . it's a pity that some guests do not follow the rules. Breakfast was included in the rate and was excellent 😋. Wonderful stay at Hotel National.
"Luxurious hotel with great local decor and flavor"
We spent one wonderful night at the Hotel National in Zermatt, Switzerland, and felt pampered every moment we were there. First, we were welcomed at the train station by an electric shuttle bus, which whisked us to the hotel. Once at the hotel the staff made us feel right at home, and led us to the courtyard for a complementary glass of prosecco while our bags were taken to our rooms. Another surprise was that we, and the other family we were travelling with, were upgraded to two-level suites, at no extra charge! The rooms were decorated in the alpine style, had lovely balconies with lounge chairs, and an absolutely incredible view of the Matterhorn! It was nice to be able to relax with a nice espresso on the balcony with such a view. The upstairs of the suite had a very comfortable king bed, and an opulent bathroom, with tub and shower, and was very modernly outfitted. The windows were all able to open to let in the crisp alpine air, which was also very nice. The first level had a lounge area, with a pull-out couch/bed for our child, which was also very comfortable. The children in our party made good use of the pool area and enjoyed themselves thoroughly. We chose to dine in the hotel for breakfast the next morning, and were impressed by the variety of cuisine, and the attentiveness of the staff. A buffet of breakfast offerings were geared towards several cultures, showing how international a destination Zermatt has become. The choices included full British breakfast items, as well as muesli and yogurts, pastries and cheese and cured meats, fried rice and noodles, and eggs, bacon, and potatoes. Very delicious, and required several trips to try some of everything. We were sorry to move on with our vacation, but truly enjoyed our time at the Hotel National, and would definitely stay there again.
"I would stay again"
It is an attractive and cozy property, and the staff are very friendly. On arrival, you are given a glass of prosecco as a welcome drink. The rooms are well appointed and very quiet. Our delux room with Matterhorn view had a terrace with a spectacular view of the peak, albeit overlooking the train tracks that transport skiers and tourists up to Gornergrat. I would certainly stay there again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 11:00 AM