"Location 👍🏽👍🏽 Rooms 👎🏽"
Even for Europe, this place was small. Not planning on spending much time there it was not a huge problem but they are VERY small for those Americans. 2 ppl per room max. The location is worth the first second and third star. Beautiful entry way and decent service. Not worth the $500 some have said they paid. Try and get it at a discount. I think we paid $160.
"Great location; some construction going on"
It would be hard to find a better location...just a short walk to Nyhaven, the palace, the waterfront and the top of the shopping area. Good restaurants in all directions. The hotel staff was helpful, the rooms were a bit larger than most European hotels. The bathroom was typically quirky. The bed was comfortable, the wifi worked well, and things were clean. The free breakfast was very good. There is some renovation underway, but it did not disrupt us. The elavator is SLOW...that's something that needs fixing.
"Good position but nothing more."
Sadly the hotel is undergoing renovations, a fact which seems to have been forgotten in any of the hotel's adverts. The boarded up passages are narrow and dusty, with construction noises vibrating through the building. No aircon and no tea-making facilities in the room. You can pay for tea which you make yourself in a gloomy corner near the entrance. It seems deceitful not to inform customers of the renovations and I agree with another reviewer that the pictures posted by the establish definitely do not reflect the nature of the hotel which is dull and dark, not bright and flashy. BUT it is positioned extremely well.
"Very good location !"
We spendt two nights here. The hotel is located nearby Nyhavn in a very nice and quite area. Prepare your selves for small room and narrow hallways, but nice and clean. The breakfast is not worth the money so we walked 2 - 4 minutes and had breakfast in small Danish restaurants. Very friendly and service minded staff !
"Other than the location, the hotel is depressing "
My family and I spent two nights there and the experience was lousy. They downgraded one of the rooms we reserved, saying there was a problem in their system. There is only one employee at night in the front desk, so if you need an extra bed he has to do it himself. No room service, and food is available through an internet page that is complicated to use. We preferred a hamburger around the corner. The bar is a tray on top of the front desk with four almost empty bottles, no ice. Nobody helps you with your luggage. The bath room smells and one of the rooms had a shower for two feet tall people. Sarah mentioned that if you could get clean with the tub and buckets why complain' She is the best profile of person to make a company bankrupt. She knows about service what I know of Chinese. Nothing. No laundry service, but good at recommending laundries nearby. All this for 500usd per night!!! The Manager never answered the phone when we tried to get in touch with her. If you want an unforgettable vacation in Copenhagen reserve in this "hotel".
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM