HOTEL NH COLLECTION GENOVA MARINA Luxe

perfect stay for family , perfect location, very good breakfast only teh check , why waitng till 3 pm if we get in at 1pm' in genova is perfect for the visting acquarrium and all the city just in front

Booked a short break (4 days) here and were not disappointed. This hotel is basically situated on a jetty in the harbour and next to the visitor attraction of "Neptune's Galleon", a replica galleon from years gone by. We had a room with a view on the 4th floor, and the room was one of the largest we have had on our travels. Very large bed, large flat screen TV, dual aspect windows, dressing area between bedroom and bathroom, and a very large bathroom which included the usual washbasin, bidet, bath and separate walk-in shower. Free bottle of water provided daily, and complimentary bathroom accessories. We were on b&b basis and found the breakfasts quite extensive with all you would expect from hot food to fruit and pastries. Lovely views all around - surrounded by boats. Staff very friendly and helpful. Highly recommended.

The amount of Pros exceeed far away the very few Cons! PROS: Starting by 1- Reception: very easy to locate and well located. One has to pass it by when coming in and leaving and going to the restaurant. Very strategic for security matters. Staff very skilled and helpful (Kudos to ROBERTA). 2-Restaurant: excellent menu with excellent cost-benefit. Regional and seasonal choices. View to the Marina. Breakfast with many options including lactose free milk and gluten-free bakery. Skilled and atemptive staff (Kudos to Sandro, Monica, Klodian, Fabio, Mara, Stage, just to cite some); 3- Room: excellent size. Air conditionig adjustable inside the room. Confortable and clean. Perfect soundproofing and varanda with view to the Marina. Excellent for a cup of tea at sunset. Special choice room 243! 4- Location: it could't be better: just a few meters from the old city center. No need to take taxis, metro or buses. Despite being in a busy area (beside the aquarium and many restaurants, one can walk undisturbedly. Police station beside the hotel. CONS: late evening and at nights the area is not recommendable for walkings: many vagrants and drunks. Save for taxis and cars (there's a park just under the hotel). Next time I come to Genoa I'll stay for sure at this hotel! Highly recommended.

We just checked out of a 5 night stay at this hotel. We were excited to be on a romantic vacation so we booked a premium room with balcony for extra cost based on the booking information/photos. Beware that it is very unlikely that you will receive the larger room with expansive bathroom as in the photos. Instead you will most likely receive a room exactly like the cheapest room, but they willl give you ONE robe and call it "premium". It may be that you also get a balcony - but it seems virtually all rooms have this anyway, and it's so tiny you can barely fit. The "view" from our balcony was industrial looking side of the aquarium. Really disappointed that we based the upgrade on the nicer room, or we wouldn't have booked this room and paid extra. The other disappointment was the AC. We were there 5 nights in 30 degree heat, and it was broken/non existent the first two nights, then we inquired to have it fixed, so it worked for the next two nights, and on our last night before a long travel day, we were up all night as it clicked on and off every second. the finite desk staff noted our feedback but did not offer apology on both of the items mentioned here (misleading photos and AC problems). The breakfast was lovely, and most of the staff we dealt with were extremely helpful. It's also got a great location for the old town.

Just returned from this hotel which was a lovely place to stay. Spacious room which was kept spotless and very nice bathroom amenities given out in plenty. Beds were rather on the hard side as is usual in almost all hotels and the Aircon worked really well although we required it on all the time. Breakfast was excellent with plenty of choice. Whole hotel kept spotless and with lovely helpful staff at every turn who could not do enough for you. Great central spot to walk into center and 2 metro stations a few steps away if you are trying to get to either of the main train stations for trips slightly further afield which is easily possible by the fast and efficient trains. We visited Vernazza in Cinque Terre and Rapallo, Santa Margherita and Portofino all easily done if you have a day to give to each. I would thoroughly recommend this hotel and there are many places around near at hand to eat out in the evening. The only other downside apart from the hard beds was eating in the hotel dining room for dinner which was an expensive experience and with the translation to English of the menu not really coming up to expectations with the food. We did only eat there once