HOTEL PETIT PALACE PLAZA DEL CARMEN

I had gotten this place through a discount booking place so it was a bit of a gamble... I was pleasantly surprised, however. The staff was very nice and the room was clean, although very small! I took a point off because the shower handle was mostly broken so difficult to use and there was loud construction right outside the window so it was impossible to sleep in. I didn't have the breakfast but there were many options literally right outside the door. Next to a subway stop so easy to get around the city.

We stayed here mid September for 3 nights during our Madrid city break. Location was perfect. Right in the midst of everything, restaurants, bars and shops. The front desk staff were wonderful, talking us through a map on arrival, with details of where to visit & how to get there. Our room was on the third floor, double bed which was really comfy, fast working air con, & one amazing shower!! The room was equipped with a safe, hairdryer, soaps, shampoo, shaving cream, combs - you name it! Only disappointment was our window was directly opposite another wall so no nice views. We had breakfast once while we were here, although there was good variety, we agreed €11 was a bit pricey for the little offered. It took us several trains from the airport to get to the hotel, so on departure, we took the airport shuttle which was a lot more convenient and stopped about 10 mins walk away. We seen serval Petit Palaces about Madrid as we walked around, and would say they were all in great locations.

Apart from having to avoid hitting my head on the very low ceiling it was a good place. Close to everything, responsive staff, quiet. The buffet breakfast begins at 7:30 which seems a tad late for me. The beds were great and the a/c worked well.

Charming boutique hotel just off Gran Via. Quit lively outside during night but the hotel is well sound isolated. Welcoming and friendly staff with free coffee and drinks in lobby. Comfortabel but small room, good beds and impressive massage shower cabine. Nice breakfast buffet in the basement. Avoid the 4th floor in summer (sloping ceilings reduce available space and increase on heat) AC in all rooms. Recommended especially considering the price level.

We stayed at this hotel for four nights between 15th August till the 19th of August. The desk staff were excellent, couldn't be nicer, and very very helpful. They organised Palace Tour tickets for us, Bus Tour ,tickets and answered any questions we had . They couldn't be better to deal with. The rooms were clean and of a very good standard. The location was just off the busy shopping streets and within easy walking distance of the Palace, Prado, Museum of Antiquities, and many eateries. Just next to the hotel is a restaurant that served very nice meals and drinks, and was used by locals, always a good measure. The breakfasts were very good with a selection to suit most palates. Top marks to the staff though, they were great !