"Room need upgrade"
Overall the Hotel was great, again the suite furniture and art was quite dated and drab, the furnishing in the photos did not at all reflect the furnishings in my room, the photos looked great, the furnishing in my room were slightly above average
"Beautiful, practical, good location and superb service !"
I've been many times in Manhattan in different large 5 stars hotels. No more, this one for sure, is my favorite. Classic, cozy, excellent service in the bar. My husband and I like to go to Central Park Zoo for breakfast and walking in the morning. From our room to there, 5min, simple and quick ! Fitness center with the machines I need + yoga matts; clean, with water and apples. Bathroom with marble from top to bottom, elegant, cozy, good towels and amenities. Outstanding service in the lobby regarding check in and all the reservations we needed. After check out we received a phone call saying the cleaning lady found my I pad and previously, the back pack of my husband was found, with everything inside, in the gym. I cannot thank enough the staff of this wonderful hotel for all these extras they did for us. If you want peace of mind, stay here !
Held a two day training conference at the Athenee with a small group. Beautiful hotel ,intimate and located in a terrific neighborhood . Greeted by their amazing doorman Robert and met Hotel Mgr.Albert who is simply the best and helped with every detail . Enjoyed a great lunch and drinks later in the lobby bar . Rooms were spacious and service from everyone was superb . Been staying in NY for 35 years .. honestly the best value and experience.
"A very nice surprise "
My wife and I needed a place to stay for one night on the east side of Manhattan. Willing to try something new I happened upon the Plaza Athenee. It was a bit like a step back to an earlier more peaceful time. The lobby is small and staffed with MANY people anxious to serve and welcome. We went through the check in process rather quickly and found we had been upgraded to a classic suite. Given NYC standards the rooms were typically small but exceptionally clean. The hotel is very clean and well maintained. The only issue I had is the windows are not exceptionally sound proofed so the loud and annoying sounds of NYC horns and sirens were clearly heard. Especially since we were on the 7th floor! The bar area is very small but serviceable and the service was exceptional. The breakfast dining room was again very clean and the food and service was superb. Will clearly return (albeit to a higher floor) when the opportunity presents itself.
"A perfect long weekend in NYC on the Upper East Side"
We booked the Plaza Athenee well in advance back in January this year for the Labor Day weekend and we're looking forward with anticipation to our first trip to New York. When we arrived at the hotel early from JFK we were warmly welcomed by the courteous front desk staff who immediately found us a very pleasant room on the seventh floor. The room was spacious, well appointed and comfortable. If you are looking for a low key comfortable hotel in an excellent location you could not find a better hotel. All the staff from the doorman to the manager could not have done anything more to welcome us and make us feel truely at home. The Plaza Athenee really does have that home from home feeling. I have read other reviews of this hotel here on Trip Advisor and yes there are hotels on the Upper East Side that have been refurbished more recently and perhaps have a more contemporary feels but that is not what the Plaza Athenee is about, it really is an oasis of tranquility and discretion in the perfect location. We had a very pleasant stay and paid a very reasonable price for it. Without hesitation we will return here for our next stay in New York as soon as we can.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 1:00 PM
Please note that the hotel pool will be closed from 20th May 2015 to 31st July 2015 for remodelling project. During this period, the hotel provides alternative arrangements for pool facilities from neighbouring hotels.