HOTEL PLAZA OPÉRA Luxe

imposible to connect the wifi. A long cue of clients asking about the password and the user. The wifi doesnt work. every 15 minutes you have to connect again. At least the employees are very kind and profesionals. Is the reason that i dont rate a zero. Never in my live happened that.

Staff were very friendly and helpful. Extra charge for the car park was not over the top but not easy to get to due to one way system. Breakfast ok in basement. A small room with rather close together tables. Our room was fairly standard with rather noisy air-conditioning.

My husband and I really enjoyed our stay here and wished we could have stayed longer. The room was very spacious, clean, and comfortable. Great sound proofing, was very quiet and the air con was great. The breakfast was average continental but had fresh fruit which is often hard to find. The location was also perfect for us, easy walking distance to major sights and only 5 min walk to/from airport shuttle bus stop. Recommended staying here while in Palermo!

It is a nice little hotel. Nothing fancy but it is cozy and simple. The breakfast with an europian standard is poor, it's mainly pastry. There is no egg apart from not fresh hard boiled. Most of the time there isn't fresh vegetables. We had breakfast 4 times, to times there was fresh tomatoes, to times not. The receptionists are nice and helpful. The location is central and a good nabourhood.

Pros: - Location: (Walking) Airport Bus Stop (2mins), Teatro Massimo (10mins), Quattro Canti (17mins), San Giuseppe dei Teatini (18mins), San Cataldo (19mins). - Bathroom amenities: Soap bar, bodywash, shampoo, intimate wash, body lotion, shower cap, hair elastic, nail file, earbuds, shoe sponge, tissues, good quality hairdryer and good quality/size towels. - Overall the entire hotel is super clean, with wonderful air-conditioning & very friendly, helpful staff. - Extremely quiet, excellent sound proofing, comfortable bed. Slept well. - Above average, good variety breakfast (see also ‘cons’). Feel free to order what type of coffee you prefer. Cons: - As others have mentioned, unfortunately there is no iron available anywhere in the hotel for “safety” reasons (although, I must say that it’s the only hotel in Italy that I’ve stayed in without an iron or at least a separate ironing room). The hotel will iron your clothes within 4 hours if needed, but at a very expensive cost. - WiFi is troublesome. Although it is free, in my extensive hotel experience the speeds are quite slow (18Mbps from my room) and the service continually disconnects, having to continually re-enter the login/password, often with an error showing. This becomes annoying compared to hotels with other systems. Also, the WiFi signal in the breakfast room almost never works. - Breakfast (whilst wonderful and certainly above average for Italian 4-star hotels), as others have previously mentioned on TripAdvisor, it serves cordial mix juices instead of real juice. Sadly they taste like water with sugar and flavouring and really brings down the otherwise high image quality of the hotel. - There are no “do not disturb” signs in the room. This would be useful, especially if you are in the room having a sleep and don’t wish to be woken up by the cleaner.