HOTEL PRINCESSE FLORE

Royat is an old quite charming spa town which is nowadays a part of Clermont-Ferrand. There is a bus just outside the hotel that takes you directly into downtown Clermont in just a few minutes. Very convenient. The highlight of the hotel is the direct access to the pleasant Spa Royatonic (14 euros). There is an elevator on every floor that takes you directly to the spa. As for the hotel itself, we are a bit less enthusiastic. The room we got was tiny and not suitable for two persons. Breakfast is 19 euros (!) and nothing is served at the table. You have to get your coffee from a machine (that didn't work very well) and when we arrived several trays were more or less empty. The staff was not very present. These are perhaps not important issues, but our conclusion is very clear : the hotel does not at all live up to the standards you expect from a five star hotel. Being a five star hotel requires a good deal when it comes to both standard and service, and Hôtel Princesse Flore is not there.

We had a good stay in this wonderful establishment. Our room was large, quiet and luxurious. The staff are very friendly and helpful. What we particularly appreciated was the possibility to enjoy the thermal baths nearby. Also the restaurant serves delicious meals. Great parking facilities. Overall a very pleasant experience!

we stayed one night on our way to Burgundy, to see the landscape with its volcanos. Really worth to see. The choice of Hotel was in a small village just close to Clermont-Ferrand. The Best Western, on its website a 5* Hotel, was good in location, easy to find. The reception was minimal, no welcome, no question if help is required with the luggage etc.. We had booked a Prestige room directly with Hotel, we expected a good size room with a bathroom with 2 sinks and shower. We got a small room on floor 6th with a tiny bathroom and worn out interior. so disappointed. Private parking is available for a fee, be aware of the portal which did not open by itself, there is no videocamera or call button to help, reception did open from the inside once they were informed of the problem.

Your best choice in Clermiont-Ferrand. The rooms are large and furnished fir a real sense of luxury. Reception and staff very friendly and helpful. Dint abuse the sweets that are given there, they are addictive, you can't stop once you start! The spa facility and pool is great. The beds were perfect for a very set full and quiet sleep. Price is reasonnable for this category, and great considering the quality of this place.

Overall a good stay in a very good hotel. The best part are the thermal baths which you can reach from the hotel while staying inside. The baths are very nice with different temperatures, saunas etc. They offer a package where the baths are included and this makes the stay extra relaxing. Their front desk staff are very helpful. I had 300 bottles of wine in the car which they helped stock in the cave of the hotel. Very nice service! Parking is inside under the hotel and under lock and key.