HOTEL PRINCIPE DI VILLAFRANCA Luxe

The receptionist was very helpful and gave us a lot of advices. The room was very clean. Location is nice in a calm and bourgeoise neighborhood. We used the front desk service to book restaurant and a wine tour and we enjoy it very much

The common area is nice (although some of the rugs could use cleaning or replacing), the hotel is centrally located and on a quiet street, and the bedroom is large. However, we found significant problems. The bathroom is tiny; wi-fi was unavailable in our room, there is almost no drawer space or shelving, so we could not unpack fully; by design, the water in the sink can't be stopped, making doing laundry difficult; the pendant lights over the bed were positioned so that I kept bumping my head on it sharp edges; and the phone in the room did not allow the dialing of an 800 (toll free) number, although the person at the front desk said that she perhaps didn't understand the phone situation.

Excellent little bed & breakfast hotel near the centre of Palermo. Very helpful staff with good English to deal with my poor Italian ! Nice size quiet room with huge bed and a spacious bathroom and big shower. Lovely breakfast and only 5 minutes walk to some great restaurants nearby for dinner. Only 10 minutes walk to main piazza in the centre of the city for bus tours and lots of beautiful shops.

We returned to Palermo & stayed at this hotel. However it has poor or mostly non existent wifi, the most frustrating that we have experienced of any hotel on our travels around Sicily. The hotel really needs to address this issue. Other guests experienced the same and were equally unhappy. Our devices work ok at every bar & venue around town. Very difficult when trying to make onward travel plans and contact family back home in different time zone. Rooms are rather small with a few annoying design issues that may look modern and funky but are not practical (eg. bathroom basin that you can't keep water in to shave, little room for toiletry, very wide wardrobe door that can't fully open and hits bedside table & the safe is too small). We would probably not stay here again.

Stayed here for 2 nights at the end of April with my husband, sister and brother in law. The hotel is in an excellent location for exploring Palermo on foot and in a quiet area of the city with some lovely local trattorias within a few blocks. The main guest areas of the hotel are modern, quirky and airy, however we were all disappointed with the guest rooms. All rooms are on the first floor and our room overlooked a side street so no view, but quiet at least. The sleeping area was large with a very comfortable bed, large wardrobe and desk area. The bathroom however was so disappointing. It was just too small and very poorly designed. There was barely enough room for a shower, basin and toilet never mind a bidet as well. Trying to squash so many amenities into the smallest of spaces just didn't work. It was claustrophobic and dingy. Awful. Breakfast was ok - adequate for our needs but more choice would have been good. At times plates weren't refilled either which was frustrating.