HOTEL QUATRO PUERTA DEL SOL

My husband and I stayed at this hotel for one night on our way to northern Spain. The location is excellent and in the center of a lot of things. It is walking distance to the Plaza Mayor and Puerta del Sol. It is two blocks from Madrid's hop-on, hop-off bus and the metro and bus stations are incredibly close so it is easy to make your way around the city. The room was a nice size for a European hotel. The room was clean and the beds were comfortable. We would absolutely stay there again.

PROS: I've stayed in the hotel for two days with my 20 years old daughter before dropping her to Salamanca for summer school. We both enjoyed the hotel. The location of the hotel was perfect, room was good enough and hotel staff in the reception was very kind and helpful. CONS: We would expect a coffee & tea facility in the room in such a hotel. There is no kettle or coffee machine in the room. The hotel has to consider to supply this facility.

Great staff, awesome location, modern comfortable. Beds are hard but slept well. Room was small but there was enough room. Close to Sol metro. Walking distance to shopping precincts. Highly recommend.

Vanilla style hotel. Basic accommodation, no frills but good location. Not much soundproofing- lots of furniture scraping can be heard from above. Nice buffet breakfast if you can get it included in room price. Location is excellent for Central Madrid though.

Pros: We were staying for one day/night during a two week trip through Europe. The receptionist and front desk staff was very friendly and stores our bags as we arrived earlier than check in. This allowed us to rent bikes and enjoy the city. The room was much bigger than expected for the price we paid so that was nice. We stayed in a double twin room as I believe there were no other rooms available when we booked but it was still nice. Location was central and accessible. Cons: We were not informed of the key card insert to turn on the lights when we checked in and usually we could have figured this out but the device in the wall looked like a broken light switch instead of a key card light activation device. Wifi was pretty slow. The furniture (especially the bed) was a little low quality with sharp corners and located right where you walk Into the room. I hit my leg on it multiple times and so did my partner. The walls are pretty thin as well so hopefully you don't get noisy neighbors. Now the one thing that really bugged us... we asked them to call us a taxi to the airport as we had to leave really early in the morning and the front desk called a cab and confirmed it for us the night before. In the morning we got a call the cab was there and we went down. Somehow they had booked us an unmarked cab with no meter. As a foreign traveler we didn't feel comfortable with this but needed to get to the airport for our flight otherwise we would've declined the service. Upon arrival to the airport they told us a fare of €29 for a 15 minute commute and they did not accept credit cards. We had no euros left as we were leaving the country in a few hours. We had to go into the airport while one person stayed in the taxi with the driver and withdraw €40 with a $8 fee at least on top of that so needless to say this was beyond disappointing and uncomfortable.