Located at Madrid's historic, cultural and commercial heart, within the emblematic triangle formed by Puerta del Sol, Calle de Alcalá and Gran Vía, and surrounded by the best restaurants, shopping and leisure areas.
Metro: Sevilla and Sol
Hotel was in a great location. Room was a bit warm due to change in HVAC mode from summer to winter. Had to leave the window open for most of the time except when sleeping. Hotel does look a little tired and phone system was out for our floor during the entirety of our stay. Breakfast was OK but I'd suggest visiting one of the many local eateries close by. Many do a traditional American breakfast. A lot of construction works occurring around the vicinity of the hotel makes it noisy during the day. Also a bus stop outside our window, even though we were on the 5th floor was also very noisy with the windows open.Hardly noticeable with the window closed though.The hotel boasts a 4 Star rating but is a 3 Star at best. Staff were excellent but we did notice that a lot of the brochure folders were empty at the hotel.Will be looking for somewhere else next time we stay in Madrid.There is a beautiful building being renovated next to the hotel which is planned to be a Four Seasons Hotel.Would give this a try because location is excellent.
"Good location, nothing special otherwise"
Rooms are clean, but bathrooms are old and worn. In order to use the shower, one has to do several unintuitive things to the faucet - took me several long minutes to figure out what I'm supposed to do, even though they leave instructions. One has to get into the bath through a narrow passage left between the toilet and the bidet: if you're big-bodied, it would pose a problem. Breakfast is very poor. Location is excellent. Service is friendly and helpful.
"Refresh needed. "
I like this hotel’s location. Usually it is affordable. This time it was overpriced considering it needs carpet replaced in front of the elevator and generally feels shop worn. I will still stay here but will watch the price much closer in the future.
"Small hotel, perfect location"
Clean and normal hotel. Good service. But most important: perfect location in the city centre. You only need a taxi for your trip to the airport. Price a bit too high, but it was the weekend of the Vuelta and a huge congress in the city. Dynamic pricing... I hate it. Hospitality is is good!
"Perfect location, very nice hotel!"
Stayed here last week from Monday to Thursday. Travelled with a friend and had never been to Madrid before so we didn't know what we were expecting. Hotel is excellent, very clean, small rooms but very nice. Breakfast was lovely and cannot complain about that! Staff were always extremely friendly, always willing to help with good places to go to eat, providing maps and were a great help to us. They also looked after our suitcases for the day when we checked out. The location of this hotel is really excellent, literally 3 minutes walk from the Puerta Del Sol square and close to everything in the centre of Madrid. Overall, very happy with the hotel, felt very safe there and will be returning!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM