"The Heart of Moscow"
Was in Moscow for five days for work and this hotel was really good. The staff were warm and helpful and the location was phenomenal. Minutes away from all of the attractions and popular sites. The only thing I would critique about the hotel is that there were no coffee makers in the rooms or in the lobby and that the only English-speaking television channels were news or the Travel Channel. The room itself was a bit "dated" and I thought it was a tad expensive (even for business) but because of the location, I'm sure it's justified.
Went here a bit worried about some of the reviews of this hotel. However I found out that everything worked out very well. Check in was very smooth and our bags were taken to our room within a minute of it. The room was nice and clean with everything needed. Breakfast had everything I would want, including eggs on order, so I got my omelette in the mornings. The location is excellent, the hotel is within walking distance to all the main sights and there are several metro stations just around the corner. A very good choice when visiting Moscow.
"Something Good & Something Bad"
We stayed for 5 days in this hotel. It is without a doubt a very nice-looking hotel with incredible history behind it. Very close to major attractions in Moscow, and very close to subway stations. Rooms were very open, comfortable and clean. The view wasn't one of the best, or better, it was awful, but personally it's the last thing that comes to my mind when staying at an hotel. Average breakfast, with not a big buffet, and quality was average. One thing I really got me pretty annoyed are the Staff Members. I don't know if it is the different culture, but some of them were very rude, like they didn't want to work that day. From my past experiences, staff always need the smile on their faces, and greet every guest that enters the hotel. This rudely behavior is why I ranked it 3 stars. Hotel nice overall, but rude staff.
"Stay away! Super old and rundown place with awful views and expensive too"
Got Business Suite (350 EUR per night) with a scary view to the Ghetto-like inner yard (see photo). Tried to speak to reception - asked to change the room or let me check out with half-stay cancellation charge. No luck... they charged me 100% even though I checked out the next morning. Stay away and find something much better for this price.
"An impressive solution for a business trip or a romantic gataway"
If you want to impress your business partners - this is a place to book for them: * luxury * great rooms * the best location possible - a lot of thing to see around Romantic weekend idea: * one of the most important things - great bed * small, but very classic luxury room - nice furniture, great bathroom and anemnities Overall: * very good breakfast + live music during breakfast * very accomodating staff * close to the Kremlin, shopping outlets and the Bolshoy Theatre
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM